Trent Graham
Victoria
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Barber Apprentice
Status Barbershop
05.2024 - 03.2025
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
Delivery Associate
Browns Transport
04.2019 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Education
No Degree -
High School Diploma -
WL Seaton Secondary
Vernon, BC06-2018
Skills
- Client consultation
- Appointment scheduling
- Salesmanship
- Customer safety
- Quick learner
- Verbal communication strength
- Customer service excellence
- Advanced communication skills
- Team collaboration
- Professional manner
Languages
English
Native or Bilingual
Timeline
Barber Apprentice
Status Barbershop
05.2024 - 03.2025
Delivery Associate
Browns Transport
04.2019 - 03.2024
No Degree -
High School Diploma -
WL Seaton Secondary
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