Trent Gofers
Abbotsford,BC
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
12
12
years of professional experience
Work History
Merchandiser
Sobey's FreschCo
04.2024 - Current
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Overnight Commercial Repairman
Top Notch Commercial Repair
08.2023 - 11.2023
- Implemented preventive maintenance measures to decrease emergent issues.
- Completed repairs and maintenance for different Loblaw locations in the lower mainland.
- Enhanced repair quality by utilizing proper tools and techniques in a timely manner.
- Contributed to the company''s positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
Operations Team Lead
Best Buy Canada
01.2017 - 03.2023
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Assisted upper management in developing long-term strategic plans for departmental growth and success.
- Enhanced client satisfaction by resolving issues promptly and maintaining open lines of communication.
- Conducted regular performance evaluations, providing constructive feedback to promote professional growth within the team.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
- Educated staff on organizational mission and goals to help employees achieve success.
Grocery Clerk
Parisotto's Your Independent Grocer
09.2012 - 01.2017
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
Education
High School Diploma -
Robert Bateman Secondary School
Abbotsford, BC06-2013
Skills
- Store maintenance
- Active listener
- Pricing and shelf labeling
- Friendly and outgoing
- Product inventory counts
- Stock replenishment
- Merchandise planning
- Reliable and punctual
- Planogram design
- POS
- Multitasking
- Flexibility
- Crisis Management
Languages
English
Native or Bilingual
Timeline
Merchandiser
Sobey's FreschCo
04.2024 - Current
Overnight Commercial Repairman
Top Notch Commercial Repair
08.2023 - 11.2023
Operations Team Lead
Best Buy Canada
01.2017 - 03.2023
Grocery Clerk
Parisotto's Your Independent Grocer
09.2012 - 01.2017
High School Diploma -
Robert Bateman Secondary School
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