Versatile professional with expertise in customer relations, management, and financial analysis. Skilled in data management, problem-solving, and implementing innovative solutions both independently and collaboratively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Mainland Motors
10.2025 - Current
Developed and maintained customer relationships to enhance sales opportunities.
Structured marketing strategies to increase store traffic flow.
Collaborated with team members to achieve monthly sales targets and objectives.
Director of Finance
Titanium Autogroup
01.2021 - 04.2025
Worked closely with clients to assess credit and financial budgets while securing a vehicle that met their needs.
Secured optimal auto approvals for clients through direct lender collaboration.
Developed monthly goals and targets for both individuals and the team, and supported their achievement.
Compiled and delivered monthly sales financial summaries for accounting review and reconciliation.
Coordinated with third parties to ensure timely deliveries, vehicle preparation, repairs, and aftermarket product installations.
Data Analyst and IT Support
Titanium Autogroup
01.2017 - 01.2021
Collaborated with Sales Managers through platforms like HubSpot to organize, update, and manage customer databases effectively.
Partnered with external vendors, including lead generation services, to ensure efficient data integration and flow management.
Assisted with day-to-day IT support, including installing software, configuring devices, and managing network ports, and troubleshooting technical issues.
Handled employee email accounts, Dealertrack logins, and access permissions.
Built and optimized HubSpot automations through workflows and entry-level coding to enhance operational efficiency.
Education
No Degree - Game Design
LaSalle College Vancouver
Vancouver, BC
06-2020
Skills
Customer relationship management
Sales strategy development
Team collaboration
Financial analysis
Data management
Certification
[CC-Certified in Cybersecurity, [ISC2] - [November 2025]