Overview
Work History
Work Availability
Certification
Timeline
Hi, I’m

Trenna Allain

Airdrie,AB
Trenna Allain

Overview

30
years of professional experience

Work History

The Squiggly Pig-Airdrie, AB
Airdrie

Retail Store Manager
09.2021 - 01.2024

Job overview

  • This was an amazing roll which I enjoyed very much
  • This position was in a retail market in which I displayed / merchandised and sold the beautiful artisan's wares of over 150 artisans/crafters
  • Every day was a new one at the market having to make changes to displays on the fly and deal with multiple customer requests, vendor requests, and sales using our POS system that was set up with Square
  • Social media was huge and daily we did two 'Live' posts one highlighting fun stuff to engage the audience and the other we would highlight new products from multiple vendors
  • The market was open 7 days a week at times and along with the owner of the store we managed all day to day transactions, both front end and back end
  • Some of my responsibilities were: Opening/closing of the market creating a magical environment for customers/Customer Service, Merchandising, High level of data entry as each item in the store required individual skus
  • Helping with inventory entry, account set-up, generating skus from our specialized Richochet consignment software system, Pop up set up for markets/ organizing special events /working closely with Vendors, Email Campaign/ Loyalty Customer Campaign/Social Media / 'LIVE' posts every day, Cash/POS/Daily Reports, Maintenance as needed, Daily/Weekly cleaning.

Rocky View Schools-Airdrie, AB
Airdrie

EA / Administration
01.2006 - 01.2015

Job overview

  • While working at RVS I had the pleasure of showcasing my many skills in various positions over the years
  • I was originally hired on as a certified EA (Educational Assistant) working with the Resource program at Nose Creek Elementary
  • Working with students from Kindergarten all the way up to grade four
  • I needed to be very adaptive and versatile to be able to support various complex needs of our students from a genuine, caring, knowledgeable and professional manner
  • Although my original position was as an EA at Nose Creek Elementary, I quickly was offered a second position working directly under John Murphy working on specialized projects for the school
  • In this position I was responsible for grant writing for the PAC for their playground initiatives raising over $200,000
  • I was the school Liaison for the PAC and attended all monthly meetings, special fundraising initiatives, and prepared their documents for corporate registry, casino applications, and reconciled funds received by grant providers
  • During my office position I had the opportunity of setting up school luncheons, managed all spirit wear (design, ordering, collecting payments, and delivering product to students) as well as working closely with the parks department on the playground installation
  • This position was created for me by John Murphy, I had to learn how to do all tasks on my own and did so with much success
  • I left my position when my father was diagnosed with terminal cancer and I was to be his caregiver.

Airdrie Family Wellness-Airdrie, AB
Airdrie

Front Desk Receptionist / Chiro Assistant
07.2016 - 09.2017

Job overview

  • I thoroughly enjoyed working in this position
  • It was very fast paced during peak times and I supported chiropractor as well as the massage therapists
  • This involved running the front office including office schedules, room set-up, patient scheduling, patient account input, insurance, payment, answering phones and email inquiries, scheduling appointments, filing, copying, faxing, cleaning patient rooms and waiting room
  • I was also responsible for assisting chiropractor when necessary doing manual manipulations and ended up with a back injury
  • I was not given support by this company and unfortunately had to leave my position with no compensation.

Dr. Claude J. Boutin-Calgary, AB
Calgary

Dental Reception/administration
01.1994 - 01.1996

Job overview

  • Dental Reception - Greeted all patients coming into the office, Scheduling and Treatment plans, Accounts receivable, Collections, Implemented new computer software system, Email/Fax, Kept waiting room and front office clean and welcoming
  • I participated in my practicum in this office and was then offered a job with them permanently.

Various 1986-2024
Calgary and area, AB

Retail Manager Experience

Job overview

  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Provided professional services and support in a dynamic work environment.
  • Excellent communication skills, both verbal and written.
Availability
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Certification

  • Certified Dental Reception/Administration, Columbia Institute - 1995
  • Certified Educational Assistant, Thompson Education - 2004
  • High School GED, Sir Winston Churchill - 1988

Timeline

Retail Store Manager

The Squiggly Pig-Airdrie, AB
09.2021 - 01.2024

Front Desk Receptionist / Chiro Assistant

Airdrie Family Wellness-Airdrie, AB
07.2016 - 09.2017

EA / Administration

Rocky View Schools-Airdrie, AB
01.2006 - 01.2015

Dental Reception/administration

Dr. Claude J. Boutin-Calgary, AB
01.1994 - 01.1996

Retail Manager Experience

Various 1986-2024

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Trenna Allain