Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
6
6
years of professional experience
Work History
GAME HOST/ CASHIER
THE REC ROOM
08.2022 - 10.2022
Testing out games making sure that it’s reaching expectation for queue
Coordinating small group events while ensuring all requests are met
Provides positive customer experience with fair, friendly, and courteous service
Registers sales on cash register by scanning items, itemizing, and totaling customers' purchases
Resolves customer issues and answers questions.
SALES ASSOCIATE (TEAOLOGIST)
T KETTLE
02.2022 - 07.2022
Providing premium customer service to T
Kettle patrons
Educating patrons on T
Kettle blends and guiding them through their tea experience
Completing operational tasks and duties; and Bringing a contagious passion for tea
RIDE ATTENDANT
CANADA’S WONDERLAND
04.2017 - 09.2017
Ensures that riders follow all rules and safety standards
Maintains high standards of customer service during high volume, fast-paced operations
Resolves customer needs using professionalism and sensitivity
Demonstrates leadership skills and the ability to assist and direct other staff members.
Education
Associate of Arts - Graphic Design
Toronto Film School
Toronto, ON
08.2020
Skills
Communication and interpersonal skills – can work efficiently with colleagues and customers
Customer service and active listening skills – ability to give and receive valuable feedback
Time management skills – ability to handle multiple tasks such as attending to customers, stocking shelves and operating cash register