Effective Student committed to learning, developing skills in business and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Movie Theater Attendant
AMC Theaters
05.2021 - 08.2021
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Provided assistance to guests with special needs and helped with seat accommodations.
Troubleshot technical issues to maintain high-quality viewing experience.
Worked with other staff members for smooth theater operations.
Greeted customers with smile and provided friendly, knowledgeable service.
Trampoline Park Party Host/ Cafe Chef
Rockin' Jump Trampoline Park
03.2020 - 09.2020
Took information about guests' party size, led to seating, offered menus, and facilitated entire parties ensuring complete customer satisfaction.
Resolved conflict to maintain fun, positive and safe event environments.
Planned parties according to customer specifications.
Trained new recreation attendants on safety procedures and customer service tactics.
Built and established positive relationships with patrons, team members and supervisors.
Restaurant Customer Service
Orwood Resort
04.2019 - 09.2019
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Cultivated warm relationships with regular customers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Business Owner
SmileLot.Co Website
03.2018 - 06.2018
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.