Treena Neufeld
Meadow Lake,Saskatchewan
Summary
Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, motivating and supporting staff members.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
33
33
years of professional experience
Work History
Owner and Operator
Neufeld Property Management
Meadow Lake, SK
01.1995 - Current
- Manage housing for owners and look after tenant needs
- Collect rent and handle maintenance issues that arise,
- Liaison between tenant and owner of property
- Problem solving and decision making
- Managed office staff and maintenance staff
- Proficient at writing reports and statements
- Good oral and written communication
- Confidentiality
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Owner and Operator
Maid 4 U Cleaning Services
01.2009 - 01.2022
- Provided residential and commercial cleaning
- Managed 15-20 staff
- Problem solving and decision making
Office Manager
SunLife Financial
Meadow Lake, SK
03.1998 - 11.2010
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
Insurance Broker
Howell Agencies
Meadow Lake, SK
04.1992 - 07.1995
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Calculated quotes and educated potential clients on insurance options.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Education
Advanced Diploma - General Insurance
Insurance Broker
01.1993
Computer Accounting Technician/ Administration
Saskatoon Business College
Saskatoon, SK04.1992
High School Diploma -
Carpenter High School
Meadow Lake, SK06.1991
Skills
- Relevant Knowledge, Skills & Ability
- Communication, Personal Skills & Attitudes
- Applied awareness to other cultures by being aware and developing sensitivity of having cultural differences
- Managed time to complete tasks by deadlines
- Strong problem solving, decision making and critical thinking skills
- Empathic, reliable, organized, trustworthy, and self-motivated
- Committed to personal and professional growth and development
- Administration
- Maintained confidentiality when handling client files and requests for information
- Perform administrative tasks including budgeting, scheduling, invoicing, answering phones, accounts receivable and filing
- Ability to be self-motivated, have time management, good oral and written communication, computer knowledge, organization and multitasking skills
- Computer: Microsoft Office (Word, Excel, PowerPoint), Internet, Accounting programs
Hobbies
Enjoy spending time with family and Grandchildren, Love the outdoors. Hiking, biking, being on the water. Travel.
Timeline
Owner and Operator
Maid 4 U Cleaning Services
01.2009 - 01.2022
Office Manager
SunLife Financial
03.1998 - 11.2010
Owner and Operator
Neufeld Property Management
01.1995 - Current
Insurance Broker
Howell Agencies
04.1992 - 07.1995
Advanced Diploma - General Insurance
Insurance Broker
Computer Accounting Technician/ Administration
Saskatoon Business College
High School Diploma -
Carpenter High School