Barbara Ann Lemay
Edmonton,AB
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
17
17
years of professional experience
Work History
Farmer
Ineo Employment Services
- Ensured food safety standards were consistently met by adhering to proper handling procedures during harvesting, washing, packaging, and transportation processes.
- Streamlined daily operations through effective delegation of tasks to team members based on individual skills and strengths.
Retail Sales Associate
Urban Behavior
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
Housekeeper
Salvation Army
08.2023 - 10.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
No Degree - Open Studies
MacEwan
10070-104 Ave03-2029
Skills
- Harvesting
- Sustainable agriculture
- Customer relations
- Dairy operations
Languages
English
Native or Bilingual
Timeline
Housekeeper
Salvation Army
08.2023 - 10.2024
Farmer
Ineo Employment Services
Retail Sales Associate
Urban Behavior
No Degree - Open Studies
MacEwan
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