Trealynn Stryd
Langley
Summary
Detail-oriented professional with over 6 years of client-facing experience in dynamic environments, adept at managing schedules, maintaining digital records, and delivering exceptional customer service. Highly regarded for strong communication skills, adaptability, and a proactive approach to problem-solving. Eager to transition into a remote administrative or customer support role, leveraging a proven track record in effectively managing operations, fostering client relationships, and enhancing business efficiency. Committed to contributing to team success while ensuring a seamless experience for clients and stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hairstylist
DCKREW
05.2025 - Current
- Provide administrative support including scheduling, digital record keeping, inventory tracking, and front desk operations.
- Manage client communications via phone, email, and scheduling software.
- Support team onboarding and organization of day-to-day operations.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Hairstylist
Atomic Hair Studio
09.2020 - 02.2025
- Scheduled and managed 10,000+ customer appointments, ensuring seamless operations.
- Maintained accurate digital records and processed client payments.
- Provided personalized customer support, handling concerns and resolving issues effectively.
- Trained and mentored new employees, focusing on client service and efficiency.
- Assisted with hiring, interviewing, and training staff.
Hairstylist
Atomic Hair Studio, Ladner BC
09.2020 - 02.2025
- Provided 5 years of expert hair services including cutting, smoothing treatments, highlights, balayage and hair extensions
- Managed over 10,000+ customer appointments and adjusted scheduling to accommodate demand efficiently
- Delivered outstanding service to both walk in and scheduled clientele
- Educated customers on hair care products to enhance their results
- Trained and mentored new employees, ensuring they were equipped with the skills and knowledge needed to meet salon standards
- Led the hiring process by interviewing and selecting qualified candidates to join the team
Freelancer
Independant
01.2019 - 2025
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Supported small business owners with appointment setting, email management, and invoicing.
- Handled social media inquiries and basic customer communication.
- Maintained spreadsheets and online records for inventory and scheduling.
Education
Diploma - Cosmetology
Hair Art Academy
Langley, BC10.2019
Skills
- Customer service expertise
- Calendar organization
- Digital record management
- Email management
- Inventory management
- Training and development support
- Experience with Milano and Meevo platforms
- Proficient in office productivity tools
Certification
- Amika Pro smoothing treatment
- Bellami extension certified
- Masters Of Balayage certified
- Olaplex certified
- Barbicide certificate
- QuickBooks (In Progress)
Timeline
Hairstylist
DCKREW
05.2025 - Current
Hairstylist
Atomic Hair Studio
09.2020 - 02.2025
Hairstylist
Atomic Hair Studio, Ladner BC
09.2020 - 02.2025
Freelancer
Independant
01.2019 - 2025
Diploma - Cosmetology
Hair Art Academy
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