Travis Charles Lucas
Newport Beach,CA
Summary
20+ years experienced manager proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
Director of Operations
Jackie J Productions LLC
01.2024 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
General Manager- Task Force
Turtle Bay Resort
06.2023 - 10.2023
- Share and analyze financial data from all outlets with the Resort Manager
- GL reconciliation and month closure support to all managers
- Attend and run daily briefings to inform the team of guest expectations and numbers
- Assist all areas of the outlets including Sunset Bar, Off the Lip, Alaia and In-Room dining
- Update inventory with invoices and daily requisition of the orders within the property
- Maintain and run multiple operations while all outlets are open.
Assistant General Manager
Qantas One World Lounge by Accor
12.2019 - 04.2023
- Share and analyze financial data from all outlets with the General Manager
- GL reconciliation and month closure support to all managers
- Attend and run daily briefings to inform the team of guest expectations and numbers
- Assist all areas of the Lounge from Bar, Showers, Kitchen and on the Dining Floor
- Update inventory with invoices and daily requisition of the orders within the property.
Food and Beverage Outlets Manager
Sofitel Los Angeles at Beverly Hills
03.2019 - 11.2019
- Share and analyze financial data from all outlets with the F&B Director
- GL reconciliation and month closure support to F&B Director
- Attend weekly Outlet and BEO meetings to ensure information entered properly
- Theoric food and beverage cost to be entered and analyzed
- Large bookings to be converted to proper outlet and update BEO accordingly
- Update perpetual inventory with invoices and daily requisition of the outlet.
PM Bistro Manager
Courtyard Marriott
02.2017 - 02.2019
- Primarily providing an enjoyable dining experience for all bistro/bar customers and in-room guests
- Responsible for opening and closing of entire bistro and kitchen, according to health and safety standards
- Skillful at balancing cash receipts, collecting money for food/drinks served, and generating bills
- Established target goals, policies and procedures, and scheduling within the entire am-pm staff.
Banquet Captain
Sheraton Wild Horse Pass
06.2016 - 02.2017
- Responsible for opening and closing of bar
- Skillful at balancing cash receipts, collecting money for food/drinks served, and generating bills
- Hands-on experience with inventory and keeping bar both stocked and organized
- Responsible for the assignment of employee work stations.
Banquet Manager
Tommy V's Italian Kitchen
03.2014 - 06.2016
- Demonstrated the ability to greet customers, present menus, make food recommendations and answer questions regarding food and beverages
- Worked diligently along with owner to assist in the lunch and dinner set up
- Created a positive work environment and maintained good communication with the kitchen staff.
Event Coordinator
Calamigos Ranch
01.2012 - 03.2014
- Responsible for proper set up and breakdown of full liquor bars
- Help set up and coordinate events at a proper time frame
- Special events, Weddings, Celebrity Party's, VIP Functions.
VIP Customer Relations
Silver Birches
06.2009 - 06.2012
- In charge of installing and delivering sets and floral pieces
- Worked closely with owner to plan and set up major events
- Helped put together events such as the Oscar's, Grammy's, movie premieres, etc.
Education
Business -
College of The Canyons
Valencia, CA01.2010
Skills
- Customer Relations
- Relationship Building
- P&L Administration
- Business Growth Initiatives
- Financial Oversight
- Schedule Management
- P&L Management
- Business Management
- Team Leadership
- Operations Management
References
Available upon request.
Timeline
Director of Operations
Jackie J Productions LLC
01.2024 - Current
General Manager- Task Force
Turtle Bay Resort
06.2023 - 10.2023
Assistant General Manager
Qantas One World Lounge by Accor
12.2019 - 04.2023
Food and Beverage Outlets Manager
Sofitel Los Angeles at Beverly Hills
03.2019 - 11.2019
PM Bistro Manager
Courtyard Marriott
02.2017 - 02.2019
Banquet Captain
Sheraton Wild Horse Pass
06.2016 - 02.2017
Banquet Manager
Tommy V's Italian Kitchen
03.2014 - 06.2016
Event Coordinator
Calamigos Ranch
01.2012 - 03.2014
VIP Customer Relations
Silver Birches
06.2009 - 06.2012
Business -
College of The Canyons
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