Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Technical Service Lead
Joy Global/Komatsu
10.2018 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Managed Departmental Budget and implemented measure to adhere to financial commitments.
Departmental growth managed in a sustainable manner to retain experience and foster skills.
Technical Service Representative
Joy Global/Komatsu
05.2017 - 10.2018
Provided technical support for equipment issues, ensuring timely resolutions and minimal downtime.
Diagnosed electrical and mechanical problems using advanced diagnostic tools, enhancing service efficiency and accuracy.
Collaborated with engineering teams to develop tailored solutions, improving customer satisfaction and equipment performance.
Trained junior staff on troubleshooting techniques and service protocols, fostering team development and knowledge sharing.
Shovel Technician (Electrical)
Imperial Oil Resources
09.2012 - Current
Maintenance of Caterpillar 7495HF Shovels.
Repair and splicing of 13,800 V trailing cable.
Maintenance of on-site basal wells.
Technical Service Representative
P&H MinePro Services
09.2011 - 09.2012
Maintenance, repair and service of P&H shovels and blast hole drills.
Customer support with repairs, upgrades and parts.
Working with product support to increase product availability.
Commissioning of new products.
Technical Service Supervisor
P&H MinePro Services
10.2010 - 08.2011
Scheduling and planning of projects and day to day business.
Ensuring service is carried out in a safe and efficient manner.
Technical Service Representative
P&H MinePro Services
08.2008 - 10.2010
Maintenance, repair and service of P&H shovels in the Oil Sands region.
Commissioning of new shovels and extensive rebuilds.
Customer support.
Working with factory and field engineers.
Maintenance Electrician
Elk Valley Coal (Greenhills Operations)
04.2006 - 04.2008
Maintenance of all mine equipment, including shovels, drills, haul trucks, loaders and substations.