Travis Thompson
Toronto
Summary
Dynamic professional with a proven track record at the City of Mississauga, excelling in stakeholder management and event logistics. Recognized for enhancing safety awareness and fostering collaboration. Strong organizational skills and attention to detail drive successful project execution, ensuring seamless experiences and high customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Onsite Events Coordinator
City of Mississauga
04.2024 - Current
- Managed relationships with key stakeholders, cultivating trust and promoting a collaborative approach to problem solving.
- Increased safety awareness among vendors through regular training sessions and adherence to regulations.
- Leveraging a deep knowledge of site operations and departmental policies, I have cultivated a strong rapport with clients who trust me to execute day-of event logistics.
- Consistently responsible for overseeing every detail to ensure a seamless experience.
Operations Coordinator
Canada Running Series
10.2021 - 10.2025
- Led 4 annual successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Implemented troubleshooting, root cause analysis and issue resolution.
Brand Ambassador
Chalkboard Marketing
11.2017 - 12.2018
- Enhanced consumer interest by engaging in interactive events and product demonstrations.
- Provided valuable feedback to management regarding customer preferences, leading to improved product offerings.
- Trained new Brand Ambassadors on company guidelines and best practices, ensuring consistent representation across all promotions.
Sales Associate Intern
Toronto Events Centre
01.2018 - 04.2018
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Partnered with other departments as necessary during busy periods or for special projects, exemplifying strong teamwork skills.
- Organized company files and created support system to decrease workload and increase productivity.
Education
Diploma - Special Event Management
George Brown College
Toronto04-2019
Associate of Arts - Psychology
Wilfrid Laurier University
Waterloo, ON04-2018
Skills
- Attention to detail
- Time management
- Excellent communication
- Organizational skills
- Strong Interpersonal Skills
- Customer service
Languages
English
Native or Bilingual
French
Professional Working
Certification
- General First Aid, Red Cross - Exp. August 2028
- Smart Serve, Smart Serve Ontario - Exp. April 2029
Timeline
Onsite Events Coordinator
City of Mississauga
04.2024 - Current
Operations Coordinator
Canada Running Series
10.2021 - 10.2025
Sales Associate Intern
Toronto Events Centre
01.2018 - 04.2018
Brand Ambassador
Chalkboard Marketing
11.2017 - 12.2018
Diploma - Special Event Management
George Brown College
Associate of Arts - Psychology
Wilfrid Laurier University
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