Travis Steinmann
Service and Shop Manager
Sparwood,BC
Summary
More than 35 years in the field of repairing large equipment including electric motors and generators. 4 years on site in technical service in Chile, 8 years in Peru including building and managing a Service Center. 15 years in management Service. Consistently maintain high quality. High commitment to Safety: President of safety committee multiple years, 10 years zero recordable with different company’s. Ratification of union contracts. Solid sales and margin growth year over year. Fluent in Spanish and English.
Overview
35
35
years of professional experience
Work History
SERVICE MANAGER
SMS Equipment
05.2022 - 02.2025
- Service Manager for all shop and field work
- Manage new builds of Komatsu equipment (Off-Highway Vehicle 930E and Dozers 475-8)
- Manage repair services of Komatsu and other equipment
- Manage all aspects of service repairs including Machining, Welding (structural), Hydraulic and Electrical repairs
- Develop a high-performance workforce
- Managed up to 170 employees including union Technician and office teams
- Oversee all aspects of warranty and good will requests
- Ensuring training and development of technically qualified personnel and supervisors
- Lead the teams to achieve the assigned metrics (Sales & Margins targets, Environmental Health & Safety, Schedule and Costs)
- Drive for excellence in key areas of quality, cost control with assured quality control, and minimal waste
- Lead Environmental Health & Safety to ensure a safe work environment for all employees
WORKSHOP MANAGER
Joy Global (Komatsu, KMC)
03.2014 - 05.2022
- Site leader for the La Joya Service Center
- Manage repair services of P&H, Letourneau, Underground, Surface, industrial, mining and process equipment in Peru
- Manage all aspects of Service Center including Machining, Welding (structural), Hydraulic and Electric Motor repairs
- Purchase, install and commission all equipment for Service Center
- Hire and develop a high-performance workforce
- Managed up to 130 employees including Technician and office teams
- Ensuring training and development of technically qualified personnel and supervisors
- Lead the teams to achieve the assigned metrics (Sales & Margins targets, Environmental Health & Safety, Quality, Schedule and Costs)
- Drive for excellence in key areas of lean, quality, cost control with assured quality control, and minimal waste
- Lead Environmental Health & Safety to ensure a safe work environment for all employees
SERVICE CENTER MANAGER/ LEAD SERVICE MANGER
General Electric Canada
03.2010 - 02.2014
- Site leader for the Edmonton Service Center, which provides repair services for the power generation and mining market segments supporting the western region of Canada
- Managed up to 30 employees including union and salary workers
- Leading the teams to achieve the assigned metrics (Sales & Margins targets, Environmental Health & Safety, Quality, Schedule and Costs)
- Driving for excellence in key areas of lean, quality, cost control with assured quality control, and minimal waste
- Lead Environmental Health & Safety initiatives to ensure a safe work environment for all employees
- Maintain a positive and constructive relationship with the unions
MOTOR GENERATOR SPECIALIST/ QA REPRESENTATIVE
General Electric Canada
09.2009 - 03.2010
- Provide Technical support to Service Center and to clients to facilitate repairs of Motors and Generators
- Lead Service Center in warranty investigation
- Create and implement PM and calibration programs
- Implemented Quality Management System and revamped local procedures
- Identified quality and or customer quality non-conformances
- Maintain ISO certification
- Organize and maintain local documents and records
- Perform audits, write findings, close findings and perform CAPA’s
- Hold training with hourly/salary on quality operating procedures and technical information
TECHNICAL DIRECTOR
General Electric
01.2006 - 01.2009
- Lead Field Services in Chile, South America including onsite repairs of shovels, Off Highway Vehicles, different electric components and large motors
- Provide solutions to local client
- Analyze market opportunities, competition and possible strategic alliances, and prepare business development plans to grow Motor Services and Repair business in Chile
- Create, develop and maintain relationships with customers in Chile
- Prepare forecasts for LAPS group
- Perform risk analysis, prepare quotations and job estimates
- Follow-up with the quotations
- Project management for won jobs to ensure completion on time, budget and according to applicable specifications
- Review all the jobs to ensure work performed according to customer requirements
- Review job files after completion to ensure all the billing elements are included and charged to the appropriate accounts
ELECTRIC MOTOR TECHNICIAN
General Electric
03.2003 - 01.2006
- Repairing, rebuilding, rewinding and testing of AC and DC motors and generators
- Repairs and maintenance of mining equipment shovels and Off Highway Vehicles
- Testing and running of low and high voltage equipment
- Random and Form coil winding up to 13,800 volts and 25,000 HP
- Troubleshooting
ELECTRIC MOTOR TECHNICIAN
Getsco
01.2003 - 02.2003
- Rewinding of 350MW Water-Wheel Generator
ELECTRIC MOTOR TECHNICIAN
Westinghouse
01.1999 - 01.2000
- Repairing and maintenance of AC and DC motors, Generators and Transformers
ELECTRIC MOTOR TECHNICIAN
PowerServe
01.1998 - 04.1998
- Overhauling of 150MW turbo Generator
ELECTRIC MOTOR TECHNICIAN
Wismer and Raulings
01.1991 - 01.1997
- Repairing and maintenance of AC and DC motors, Generators and Transformers
- Manufacturing and refurbishing of sub-stations and motor control units
- Manufacturing and production of linear induction motors
- Troubleshooting, testing and running of high voltage equipment
- Control panel wiring
- Random and form coil winding up to 4160 volts
Education
Electricity and Industrial Electronics -
BCIT
Ticketed Winder Electrician -
Province of BC
Manager Development Course -
Crotonville
Corporate Environmental Program -
EHS Operations GE
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Reliable and responsible
- Conflict resolution
Hobbies and Interests
- Traveling
- Cooking
- Soccer
- Scuba Diving
- Enduro Motorcross
- Mountain Biking
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
SERVICE MANAGER
SMS Equipment
05.2022 - 02.2025
WORKSHOP MANAGER
Joy Global (Komatsu, KMC)
03.2014 - 05.2022
SERVICE CENTER MANAGER/ LEAD SERVICE MANGER
General Electric Canada
03.2010 - 02.2014
MOTOR GENERATOR SPECIALIST/ QA REPRESENTATIVE
General Electric Canada
09.2009 - 03.2010
TECHNICAL DIRECTOR
General Electric
01.2006 - 01.2009
ELECTRIC MOTOR TECHNICIAN
General Electric
03.2003 - 01.2006
ELECTRIC MOTOR TECHNICIAN
Getsco
01.2003 - 02.2003
ELECTRIC MOTOR TECHNICIAN
Westinghouse
01.1999 - 01.2000
ELECTRIC MOTOR TECHNICIAN
PowerServe
01.1998 - 04.1998
ELECTRIC MOTOR TECHNICIAN
Wismer and Raulings
01.1991 - 01.1997
Ticketed Winder Electrician -
Province of BC
Manager Development Course -
Crotonville
Corporate Environmental Program -
EHS Operations GE
Electricity and Industrial Electronics -
BCIT
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