Talented and skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
11
11
years of professional experience
Work History
Package Handler
FedEx
11.2021 - Current
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Customer Service Desk
Safeway
11.2014 - Current
Memorized store organization system, as well as special products and discounts and directed customers to desired products
Conducted returns and informed customers of return policy
Maintained friendly and positive attitude at all times, even with unhappy customers
Cash register transactions
Supervised 3-6 front end employees while maintaining front-end operations
Directed incoming calls to internal personnel and departments, routing to best-qualified department
Responded to customer inquiries with patience and positivity to establish excellent first impression
Backed up team members by cross-training other front end and sales floor roles.
Bottle drive
Fraser Heights Graduation Fundraiser
11.2013 - 12.2013
Sorted materials from customers to separate metals, glass, wood, paper, and plastic products into different containers
Swept, raked, and collected debris from around recycling yard to reduce safety hazards.
Education
Fraser Heights Secondary
Surrey, BC
Skills
Customer Service and Communication Skills
Cash Handling
Product Knowledge
Good Telephone Etiquette
Customer Relations
Task Prioritization
Package unloading
Heavy Lifting
Sorting Packages
Truck loading
Availability
Available to work Monday-Sunday at any time
Volunteer Experience
11/01/13, 12/01/13, Fraser Heights Graduation Fundraiser, Surrey, BC, Sorted materials from customers to separate metals, glass, wood, paper, and plastic products into different containers., Swept, raked, and collected debris from around recycling yard to reduce safety hazards.