With over 12 years of experience in the food and beverage industry, I bring a dynamic and attentive approach to my work. Throughout my time at Casino Rama Resort, I have gained extensive knowledge and skills from working in various outlets. Excelled in the use of our Point of Sale System, thrived in a fast-paced environment. Privileged to resolve guest complaints, ensuring increased productivity levels and overall customer satisfaction. Strong and dependable team member, taking pride in the ability to lead and collaborate effectively. Upholding the highest standards of professionalism in all customer interactions, striving to create a positive environment for both employees and guests, while maintaining a positive image for Gateway Casinos.