Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TRAVIS L. MARSHALL

Valley Village

Summary

Experienced and results-driven Real Estate Manager with 15 years of expertise in commercial and residential property management. Proven track record of overseeing multi-property portfolios, managing tenant relations, negotiating vendor contracts, and ensuring the financial success of properties. Skilled in budgeting, financial reporting, CAM reconciliation, and lease administration, with a strong ability to balance tenant satisfaction with operational efficiency. Adept at managing complex property operations, improving processes, and driving cost-effective solutions. Known for excellent communication skills, strategic problem-solving, and the ability to collaborate effectively with owners, tenants, vendors, and internal teams. Proficient in industry-standard property management software including Yardi, MRI, and RealPage.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Maintenance Coordinator

Williams Real Estate Advisors
12.2024 - 04.2025
  • Assist current residents with service requests and other concerns with a professional, helpful, and courteous attitude.
  • Processes work orders, dispatches to service technicians, and ensures they are completed promptly.
  • Keep a daily record of all pending and completed work orders.
  • Work with Property Supervisors and provide updates on outstanding maintenance requests and the status of unit turns and verify resident requests are being completed.
  • Follow up on all maintenance requests until completion and achieve resident satisfaction.
  • On-call for emergency requests during evenings and weekends.
  • Other general office duties and assist fellow associates in all functions of the office.
  • Comply with all State, Local, and Federal Fair Housing and ADA Laws

Commercial Property Manager

LCV Properties
09.2021 - 03.2024
  • Managed the day-to-day operations of a 50,000 sq. ft. commercial property portfolio, ensuring high standards of building maintenance and tenant satisfaction.
  • Served as the primary point of contact for tenants, addressing inquiries, resolving issues, and ensuring tenant retention and satisfaction.
  • Negotiated contracts with vendors for maintenance, repairs, and building improvements, overseeing performance to ensure compliance with contract terms and company standards.
  • Conducted regular property inspections to assess building conditions and ensure compliance with safety, regulatory, and lease requirements.
  • Led lease negotiations, including new leases, renewals, and tenant move-ins/move-outs, successfully managing an aggressive lease-up strategy.
  • Developed and managed annual operating and capital budgets, providing detailed financial reports and identifying cost-saving opportunities.
  • Coordinated and executed tenant improvement projects, managing timelines and budgets while ensuring minimal disruption to existing tenants.
  • Maintained compliance with lease terms, managed CAM reconciliation, and ensured rent collection processes were timely and accurate.

Administrative Area Manager

Pacific Crest Real Estate
03.2019 - 02.2021
  • Supervised the daily operations of the administrative department, including vendor management, maintenance staff, and tenant relations.
  • Developed and implemented operational budgets, providing detailed variance reports and recommendations for property owners.
  • Managed leasing processes, including tenant applications, lease signings, and renewals, ensuring compliance with company policies and fair housing regulations.
  • Conducted property inspections to assess building needs and ensure regulatory compliance, preparing necessary reports for owners.
  • Coordinated with external marketing partners to attract new tenants and ensure high occupancy rates.
  • Worked closely with property owners to provide recommendations on property improvements, marketing strategies, and financial adjustments.
  • Ensured accurate and timely rent collection, addressing overdue accounts and maintaining positive tenant relationships.
  • Reviewed financial reports to identify trends and variances, providing actionable insights for property owners.

Assistant Property Manager

JONES & JONES MANAGEMENT
12.2012 - 03.2019
  • Assisted with the management of a diverse portfolio of commercial and residential properties, ensuring smooth operations across multiple buildings.
  • Supported lease negotiations, move-ins, and move-outs, ensuring all documentation was completed accurately and on time.
  • Conducted regular property inspections, identifying and resolving maintenance issues, ensuring compliance with safety standards and lease agreements.
  • Managed tenant complaints and coordinated maintenance requests, ensuring timely and effective resolution of issues.
  • Assisted in the preparation and management of property budgets, tracking expenses and identifying opportunities for cost reduction.
  • Maintained positive tenant relations through regular communication and proactive problem-solving.
  • Coordinated the execution of building repairs and improvements, liaising with vendors to ensure quality and cost-effective solutions.
  • Monitored rent collections and assisted with CAM reconciliation, ensuring timely financial reporting.

Education

High School Diploma -

Los Angeles High School
Los Angeles, CA
06-1989

Skills

  • Vendor & Contract Management: Expertise in negotiating and managing vendor relationships for building services, maintenance, and tenant improvements
  • Financial Oversight: Proficient in budgeting, CAM reconciliation, financial reporting, and variance analysis
  • Tenant Relations: Skilled at addressing tenant inquiries and complaints, ensuring high satisfaction and retention
  • Lease Management: Experience in lease negotiation, renewals, and enforcing lease terms
  • Property Inspections: Conducting regular inspections to maintain high standards of safety and building operations
  • Real Estate Software: Experienced in Yardi Voyager, Yardi Genesis, RealPage, MRI, and Microsoft Office Suite
  • Project Management: Strong organizational skills in managing multiple projects simultaneously, including tenant improvements and building repairs
  • Compliance & Risk Management: Knowledge of fair housing regulations, tenant rights, and building codes

Certification

  • Driver's License (Valid until 2027)
  • Life Insurance License #4193569 (Valid until 2026)

Timeline

Maintenance Coordinator

Williams Real Estate Advisors
12.2024 - 04.2025

Commercial Property Manager

LCV Properties
09.2021 - 03.2024

Administrative Area Manager

Pacific Crest Real Estate
03.2019 - 02.2021

Assistant Property Manager

JONES & JONES MANAGEMENT
12.2012 - 03.2019

High School Diploma -

Los Angeles High School

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