Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
15
15
years of professional experience
Work History
Food & Bev Sr Supervior-Audit & Inventory Control
Six Flags Magic Mountain & Hurricane Harbor
11.2023 - Current
Audited financial statement for accuracy and completeness.
Advised Department and Park Management on Financial Standing of the Food and Beverage Department.
Entered in the weekly inventory entry of all food locations in the park. Advised department supervision on inventory count and identified key points to focus on.
Run department financial analysis for the departments Cost of Sales and communicated findings to Area Managers, Department Manager, and Directors.
Supervised daily operations to ensure optimal guest experience and safety compliance.
Trained and mentored staff on operational procedures and customer service excellence.
Implemented process improvements to enhance efficiency in ride operations and maintenance.
Coordinated scheduling and resource allocation for event logistics across park attractions.
Conducted regular safety audits, ensuring adherence to established protocols and standards.
Auditing Supervisor
Six Flags Magic Mountain & Hurricane Harbor
10.2010 - 11.2023
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
Followed established auditing processes to meet internal and regulatory requirements.
Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
Analyzed data and findings to prepare reports detailing financial information.
Planned and executed follow-up audits at appropriate intervals.
Established and maintained filing systems, retrieved data using Freedom Backoffice and Cash Control Reporting, and prepared management reports.
Mathematics Tutor
CSUN
02.2011 - 05.2016
Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Supported students with helpful study habits and exam strategies.
Developed student confidence through positive reinforcement strategies.
Used positive reinforcement, repetition, and review to help students master challenging material.
Self-prepared materials based on school math curriculum to increase student comprehension.
Proctored exams for students and answered questions.
Administered and evaluated math assessments to identify areas of strengths and weaknesses.
Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.