Travis Goodwin
Kashechewan,ON
Summary
I’m the type of person who get the job done, not much of a talker but whenever communication come ups I step up
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Kash Agent
Thunder Airlines
Kashechewan, Ontario
03.2022 - 10.2022
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
- Assisted with baggage check-in and tagging for customers.
- Verified identification documents such as passports or driver's licenses.
- Trained new staff members on proper customer service techniques and policies.
- Responded quickly to emergency situations by following appropriate protocols.
- Assisted disabled passengers with special needs throughout their travels.
- Responded politely to passenger complaints regarding ticketing and baggage handling.
- Loaded and unloaded passenger baggage onto aircrafts.
- Organized and stowed luggage in appropriate compartments.
- Maintained accurate records of all baggage handling activities.
- Collected, sorted and checked baggage tags against flight lists.
Evac Baggage Handler / Driver
Emergency coordinator
Kashechewan, ON
04.2022 - 05.2022
- Loaded and unloaded passenger baggage onto aircrafts.
- Assisted passengers with their luggage needs.
- Ensured that all pieces of luggage are properly tagged before loading them onto an aircraft.
- Collaborated with airlines personnel regarding flight schedules, delays and cancellations.
- Manually lifted heavy suitcases weighing up to 50 pounds while loading them onto planes.
- Assisted passengers with their luggage and other items to and from the vehicle.
- Provided security for passengers while in transit by monitoring surroundings and keeping a watchful eye out for suspicious activity.
- Ensured that vehicles were clean and in good working order prior to each trip.
- Followed all applicable traffic laws when driving clients to their destinations.
- Inspected vehicles before each shift for signs of damage or mechanical problems.
- During Kashechewan evacuation worked until all is evacuated. Was offered to drive around pick up baggage as they pick up Passengers
Baggage Handler /Community Liaison
Emergency coordinator
Kashechewan, ON
03.2019 - 05.2019
- Loaded and unloaded passenger baggage onto aircrafts.
- Organized and stowed luggage in appropriate compartments.
- Assisted passengers with special needs by providing wheelchairs or other assistance devices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Collaborated with local businesses to secure donated goods for distribution to those in need.
- During Kashechewan evacuation worked until all is evacuated. Was offered to work as Liaison in Timmins as night liaison dealt with people and attend emergencies morning meetings.
Arena Worker
Arena manager
Kashechewan, ON
11.2016 - 02.2018
- First year I volunteered taking care of the arena evening/night picking up money from people who are playing hockey, locking doors, helping out with the Zamboni for 3 years.
Education
High School Diploma -
FJWSS High School
Kashechewan, ON06-2019
Skills
- Organizational Skills
- Customer service abilities
- Strong communication abilities
- Working with other
- Leadership only when needed
- Computer Use
- Continuous Learning
Timeline
Evac Baggage Handler / Driver
Emergency coordinator
04.2022 - 05.2022
Kash Agent
Thunder Airlines
03.2022 - 10.2022
Baggage Handler /Community Liaison
Emergency coordinator
03.2019 - 05.2019
Arena Worker
Arena manager
11.2016 - 02.2018
High School Diploma -
FJWSS High School