Summary
Overview
Work History
Education
Skills
Timeline
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Travis Foster

Toronto,ON

Summary

Accomplished General Manager with a proven track record at Betta Jerk, enhancing customer satisfaction and profitability through critical thinking and vendor negotiations. Skilled in leading diverse teams to exceed sales targets and resolve complex challenges efficiently. Expert in fostering strong partnerships and optimizing product strategies, demonstrating exceptional problem-solving and customer service abilities.

Overview

17
17
years of professional experience

Work History

General Manager

Betta Jerk
03.2008 - Current
  • Managed budgets, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.

Product Manager

Extra Kool Beverages
07.2011 - Current
  • Maintained positive vendor relations to build strong partnerships.
  • Managed client expectations effectively throughout the entire product development process.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Liaised with clients to better understand business needs and current market landscape.
  • Coordinated project planning and execution with team members and team leads.
  • Optimized product pricing strategies to maximize revenue while maintaining competitive market positioning.

Manager

Jerk Delight
04.2018 - 02.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established team priorities, maintained schedules and monitored performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

High School Diploma -

St. Marguerite D'Youville Catholic
Brampton, ON
06.2012

Skills

    Critical Thinking

    Vendor Negotiations

    Valid Driver's License

    Customer Service

    Stocking and Inventory

    Punctual and Reliable

    Problem-Solving

    Loading and unloading

    Heavy Lifting

    Order picking and processing

Timeline

Manager

Jerk Delight
04.2018 - 02.2022

Product Manager

Extra Kool Beverages
07.2011 - Current

General Manager

Betta Jerk
03.2008 - Current

High School Diploma -

St. Marguerite D'Youville Catholic

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Travis Foster