Dynamic and detail-oriented professional with a Class 1 Driver's License and a proven track record at Bouchier. Recognized for exceptional customer service and strategic planning skills, consistently ensuring safe and efficient operations. Adept at collaborating within teams to enhance workflow and achieve organizational goals.
Overview
24
24
years of professional experience
Work History
Bus Driver
Bouchier
Fort McMurray, Alberta
08.2024 - Current
Provided courteous customer service while answering questions regarding routes and schedules.
Cleaned interior of buses regularly including sweeping floors and wiping down surfaces.
Greeted customers in a friendly manner when boarding the bus.
Followed designated routes according to timetables while obeying speed limits at all times.
Reported any mechanical or operational issues to maintenance staff promptly.
Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Performed pre-trip inspection and mechanical checks before scheduled run.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Haul Truck Driver
Teck Resources
Sparwood, British Columbia
02.2022 - 12.2023
Ensured cargo was properly secured for transport.
Adhered to safety regulations while driving the haul truck.
Performed daily post-trip inspections after completion of route deliveries.
Loaded, transported, and unloaded materials in a timely manner.
Monitored vehicle performance, tracked fuel consumption, and reported any issues.
Assisted other workers in loading or unloading cargo from vehicles when necessary.
Observed hazardous conditions such as weather conditions or debris on roadways.
Reported any mechanical problems or accidents to supervisor immediately.
Maintained communication with dispatchers regarding routes and progress.
Manager
Go North RV Rentals Ltd.
Grande Prairie, Alberta
04.2012 - 09.2022
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Established processes to ensure efficient workflow throughout the business.
Answered phones and took rental bookings allocating RVs to various dates in order to ensure maximum reservations.
Accomplished multiple tasks within established timeframes including general maintenance in order to ensure that RVs were in proper working order prior to departure.
Kept detailed records of daily progress to identify and correct areas needing improvement.
Kept detailed records of business expenses and invoices for general accounting purposes.
Operator Truck Driver
Peter Lane Concrete
Grande Prairie, Alberta
03.2011 - 09.2011
Checked loads for accuracy before departing terminal.
Maneuver trucks into loading or unloading positions at customer sites using spotter guidance when needed.
Communicated with dispatchers, other drivers and customers on CB radio or two-way radios to exchange necessary information.
Operated and maintained commercial trucks to transport goods safely and efficiently.
Provided customer service by answering questions regarding deliveries or pickups, handling complaints.
Strictly followed company rules concerning operations such as speed limits, idling time.
Operator Truck Driver
Hillbilly Water Haulin'
Grande Prairie, Alberta
10.2007 - 01.2011
Maintained logs of working hours or of vehicle service or repair status, following applicable regulations.
Observed traffic regulations in accordance with DOT guidelines.
Maneuver trailers into loading or unloading positions at customer sites using spotter guidance when needed.
Communicated with dispatchers, other drivers and customers on CB radio or two-way radios to exchange necessary information.
Operated and maintained commercial trucks to transport goods safely and efficiently.
Inspected vehicles for mechanical items and safety issues, performed preventative maintenance such as oil changes, tune-ups and tire rotations.
Operator Truck Driver
Badger Daylighting Ltd.
Grande Prairie, Alberta
01.2005 - 12.2006
Kept records required for compliance with regulations including driver's logbook, fuel consumption reports, mileage records, accident reports.
Observed traffic regulations in accordance with DOT guidelines.
Worked well with dispatchers to communicate route and schedule changes.
Maintained ongoing communications with operations center personnel to keep teammates informed.
Promoted positive customer service by delivering on-time and fully resolving issues.
Ramp Attendant
Candle Aviation
Grande Prairie, Alberta
02.2001 - 12.2004
Greeted customers and provided assistance with luggage loading and unloading.
Loaded catering supplies onto aircrafts per airline specifications ensuring all items were securely stowed away before take-off.
Ensured compliance with local aviation authority regulations related to ramp operations at airports served by the company.
Operated cargo handling equipment such as conveyors, pallet jacks, dollies. in order to move baggage from the terminal building to the aircraft hold area.
Verified that aircraft was properly loaded and balanced according to weight distribution guidelines.
Checked baggage tags for accuracy against flight manifests in order to ensure correct loading of bags onto planes.
Education
BBA - Business Management
University of Lethbridge
Calgary, AB
06-2017
Some College (No Degree) - Business Administration
Grande Prairie Regional College
Grande Prairie, AB
Skills
Class 1 Drivers License
Punctual
Detail Oriented, Organized and neat
Work well with others in a team environment
Strategic Planning
Proficient with computers including Microsoft Word, Excel and Powerpoint
Finished at the top of the class in customer service
Timeline
Bus Driver
Bouchier
08.2024 - Current
Haul Truck Driver
Teck Resources
02.2022 - 12.2023
Manager
Go North RV Rentals Ltd.
04.2012 - 09.2022
Operator Truck Driver
Peter Lane Concrete
03.2011 - 09.2011
Operator Truck Driver
Hillbilly Water Haulin'
10.2007 - 01.2011
Operator Truck Driver
Badger Daylighting Ltd.
01.2005 - 12.2006
Ramp Attendant
Candle Aviation
02.2001 - 12.2004
BBA - Business Management
University of Lethbridge
Some College (No Degree) - Business Administration