Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Travis Curtis

Langley

Summary

With a proven track record at Paladin Security Group, I excel in incident reporting and superior customer service, significantly reducing safety incidents through vigilant patrol operations and conflict de-escalation. My detail-oriented approach and expertise in CCTV monitoring have been pivotal in maintaining secure environments.

Overview

19
19
years of professional experience

Work History

Security Officer

Paladin Security Group
02.2008 - 01.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Gas Station Attendant

Husky Gas Station
03.2007 - 12.2007
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
  • Resolved customer complaints, restoring satisfaction with prompt and courteous service.
  • Checked tools and equipment to prevent accidents and injuries.

Dishwasher

Fresgo Inn Restaurant
09.2005 - 01.2006
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.

Education

High School Diploma -

Johnston Heights Secondary
Surrey, BC
07-2005

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Superior customer service
  • Detail-oriented
  • CCTV monitoring
  • Access control
  • Patrol operations
  • Conflict de-escalation

Languages

English
Native or Bilingual

Timeline

Security Officer

Paladin Security Group
02.2008 - 01.2025

Gas Station Attendant

Husky Gas Station
03.2007 - 12.2007

Dishwasher

Fresgo Inn Restaurant
09.2005 - 01.2006

High School Diploma -

Johnston Heights Secondary

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