Travis Coklow
Amhertsburg,ON
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Grocery Manager
Rob And Tina's No Frills
09.2015 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Improved overall sales by identifying market trends and optimizing product selection.
- Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
Cashier/Baker/Inventory Control Clerk
Tim Hortons
01.2013 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
General Amhert
Amhertsburg, ON06.2014
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer Service Management
- Training and mentoring
- Employee Training
- Scheduling Coordination
- Interpersonal and written communication
- Store maintenance
- Visual Merchandising
- Product Merchandising
- Customer Service
- Team Leadership
- Effective leader
- Customer Relations
Languages
English
Native or Bilingual
Certification
- Certified Frist Aid Trained, Red Cross - 2023-2026
- PowerJack License - 2023-2025
Timeline
Grocery Manager
Rob And Tina's No Frills
09.2015 - Current
Cashier/Baker/Inventory Control Clerk
Tim Hortons
01.2013 - 01.2015
High School Diploma -
General Amhert
- Certified Frist Aid Trained, Red Cross - 2023-2026
- PowerJack License - 2023-2025
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