Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Fiber Optic Technician
FiberCo
02.2021 - Current
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Selector
Loblaws
11.2019 - 02.2021
Checked inventory and selected products from specific locations based upon availability.
Kept records accurate and current by documenting movements in company system.
Built pallets and positioned orders on loading dock to safely pile and ship goods.
Maintained tidy and organized warehouse environment to comply with cleanliness standards.
Supervisor
Timhortons
08.2017 - 11.2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Conducted routine inspections to check quality and compliance with established specifications.
Solicited customer feedback to identify and improve on areas of weakness.
Floor Worker
Timhortons
08.2014 - 08.2017
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Bachelor of Science - Electrical Engineering Techinician
Durham College
Oshawa, ON
06.2019
Skills
Critical Thinking
Food and Beverage Service
Safety Procedures
Guest Satisfaction
Customer Feedback
Public Interaction
Safety Demonstrations
Company Guidelines
Constructive Feedback
Adult AED and CPR
Company Culture and Values
Company Policy Adherence
Timeline
Fiber Optic Technician
FiberCo
02.2021 - Current
Selector
Loblaws
11.2019 - 02.2021
Supervisor
Timhortons
08.2017 - 11.2019
Floor Worker
Timhortons
08.2014 - 08.2017
Bachelor of Science - Electrical Engineering Techinician
Durham College
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