Trang Thach
Westminster,CA
Summary
Dynamic Automotive Service Technician with extensive experience at Stadium Nissan, excelling in diagnostic testing and preventive maintenance. Proven ability to enhance customer satisfaction through effective problem resolution and technical support. Skilled in training junior technicians, fostering a culture of continuous improvement while ensuring compliance with safety protocols. Assembly, mechanical soldering, reword, working with engendering prototype production, assistance manager working at power wave
Overview
2027
2027
years of professional experience
Work History
Auto Service Technician
Stadium Nissan
04.2003 - 01.2027
- Trained junior technicians on best practices for repairs and customer service.
- Implemented safety protocols to enhance workplace safety standards and compliance.
- Evaluated service workflows to identify areas for process improvement and cost reduction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to problems reported by customers by troubleshooting and resolving hardware and soft.
- Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Diagnosed and repaired vehicle issues using advanced diagnostic tools.
- Diagnosed and repaired problems with electrical and mechanical system,
- wiring diagram, soldering repair component, harness and coeditor,
Automotive Service Technician
Surf City Nissan
03.2013 - Current
- Diagnosed and repaired various automotive issues, ensuring optimal vehicle performance.
- Performed routine maintenance services, including oil changes and tire rotations, to enhance customer satisfaction.
- Collaborated with team members to troubleshoot complex mechanical problems, improving service efficiency.
- Mentored junior technicians in repair techniques and best practices for safety compliance.
- Conducted thorough inspections of vehicles to identify potential safety hazards before repairs commenced.
- Completed customer orders and warranty services according to manufacturer specifications.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Developed strong relationships with customers by providing clear explanations of repair needs and solutions.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Aligned systems with manufacturer specifications through skilled calibration.
- Examined new and replacement parts to uncover defects.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Read and followed technical documentation to complete accurate repairs.
- Performed emissions tests according to standard procedures.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- very much remove engine R&R engine, and transmission.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
Auto Mechanic
Nissan Off Tustin
04.2007 - 03.2013
- Diagnosed and repaired mechanical issues in various vehicle systems, ensuring optimal performance.
- Conducted routine maintenance checks, enhancing vehicle reliability and safety for customers.
- Utilized diagnostic tools to identify malfunctions and expedite repair processes effectively.
- Mentored junior mechanics, sharing expertise to improve team efficiency and skill development. remove and replace fail part, diagnostics vehicle fail smog check and replace fail par
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
Mechanice Assembly Tech
Power Wave
08.1999 - 02.2004
- Diagnosed mechanical issues using diagnostic tools and equipment.
- Performed routine maintenance and repairs on various machinery.
- Collaborated with team members to streamline repair processes.
- Ensured compliance with safety protocols during all repair activities.
- Assisted in training junior mechanics on equipment operation and maintenance techniques.
- Disassembled defective parts to make proper repairs.
- Trained new mechanics in diagnostic techniques, raising overall skill level of team.
Service Technician
Stadium Nissan
Apr - 2004
- Diagnosed and repaired vehicle issues using advanced diagnostic tools.
- Conducted routine maintenance services to ensure optimal vehicle performance.
- Collaborated with team members to streamline service procedures and improve efficiency.
- Maintained accurate records of repairs and parts used in service operations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed regular maintenance on various machinery to ensure optimal performance.
- Repaired hydraulic systems, enhancing overall functionality and reliability.
- Collaborated with team members to streamline repair processes and reduce downtime.
Education
Smog Tech - Emission Regulation Test And Repair Follow The Law
Sti Smog Tech
Imperial, CA09-2024
Associate of Arts - Emission Regulation Test And Repair Follow The Law
Snap On Auto Mechanics
Imperial, CA04-2024
High School Diploma -
Vietname
Vietname01-1989
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Troubleshooting skills
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Diagnostic testing
- Operating test equipment
- Electrical systems
- HVAC systems
- Technical support
- Mechanical tools
- Hand tools
- sobering, remove and replace fail part
- Technical training sessions
Languages
English
Full Professional
Timeline
Automotive Service Technician
Surf City Nissan
03.2013 - Current
Auto Mechanic
Nissan Off Tustin
04.2007 - 03.2013
Auto Service Technician
Stadium Nissan
04.2003 - 01.2027
Mechanice Assembly Tech
Power Wave
08.1999 - 02.2004
Service Technician
Stadium Nissan
Apr - 2004
Smog Tech - Emission Regulation Test And Repair Follow The Law
Sti Smog Tech
Associate of Arts - Emission Regulation Test And Repair Follow The Law
Snap On Auto Mechanics
High School Diploma -
Vietname