Tran Vo
Winnipeg
Summary
Offering strong interpersonal skills and aptitude for fast-paced environments, eager to develop in customer-focused role. Brings ability to quickly learn new systems and adapt to dynamic situations. Ready to use and develop communication and problem-solving skills in a new setting.
Overview
2
2
years of professional experience
Work History
Caller
Insight Manitoba
02.2025 - 05.2025
- Efficiently tracked all call-related information within CRM systems, ensuring accurate data entry for future reference and analysis purposes.
- Improved customer satisfaction by efficiently addressing and resolving inquiries during calls.
- Handled high-pressure situations calmly and professionally, consistently maintaining composure when faced with challenging scenarios or demanding callers.
- Consistently met or exceeded daily call quotas, demonstrating exceptional time-management skills and dedication to achieving results.
Crew Member
McDonald's
04.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Bachelor of Commerce - Accounting And Finance
University of Manitoba
Winnipeg, MB06-2029
High School Diploma -
Fort Richmond Collegiate
Winnipeg, MB06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Taking orders
- Resolving issues
Timeline
Caller
Insight Manitoba
02.2025 - 05.2025
Crew Member
McDonald's
04.2023 - 08.2024
Bachelor of Commerce - Accounting And Finance
University of Manitoba
High School Diploma -
Fort Richmond Collegiate
Similar Profiles
Hamza AkramHamza Akram
Office Clerk at Manitoba Housing Government Of ManitobaOffice Clerk at Manitoba Housing Government Of Manitoba
Stephen O’SoupStephen O’Soup
Juvenile Counsellor at Manitoba Justice/ Manitoba Youth CentreJuvenile Counsellor at Manitoba Justice/ Manitoba Youth Centre
Estefania Montero PicoEstefania Montero Pico
Office Assistant 4 at University of ManitobaOffice Assistant 4 at University of Manitoba
Mason YipMason Yip
Site Operator at DECO Windshield RepairSite Operator at DECO Windshield Repair
Lily YohannesLily Yohannes
Customer Experience Coordinator at Care PossibleCustomer Experience Coordinator at Care Possible