Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TRAM TRUONG

Surrey,BC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Receptionist

Stanley Nails Spa
Surrey, British Columbia
06.2023 - Current

Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Coordinated with staff to ensure smooth workflow during peak hours.

Demonstrated strong multitasking abilities while

managing numerous tasks simultaneously under tight deadlines.

Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Nail Technician

TD Nails Salon
Surrey, British Columbia
09.2015 - 05.2023

Provided professional nail services, including manicures and pedicures.

Established strong client relationships through

exceptional customer service and communication skills.

Collaborated with other salon staff members to create positive work environment and seamless customer experiences.

Ensured clean and sanitary workspace, adhering to industry hygiene standards and practices.

Education

Global Esthetics

Blanche MacDonald Centre
555 West Vancouver BC V5Z 3X7
03-2024

Some College (No Degree) - Business Administration Diploma

Douglas College
700 Royal Ave New Westminster BC V3M 5Z5
05-2021

Skills

  • Teamwork and collaboration
  • Customer service
  • Time management
  • Communication skills
  • Multitasking

Languages

Vietnamese
Native/ Bilingual
English
Professional

Timeline

Receptionist

Stanley Nails Spa
06.2023 - Current

Nail Technician

TD Nails Salon
09.2015 - 05.2023

Global Esthetics

Blanche MacDonald Centre

Some College (No Degree) - Business Administration Diploma

Douglas College
TRAM TRUONG