Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Tram Do

Edmonton,Canada

Summary

Current college student with enthusiasm for customer service. Possessing excellent communication, problem-solving and organization skills. Talented at offering superior customer service and working in a team environment. Self-motivated and goal-oriented with a commitment to excellence.

Overview

8
8
years of professional experience

Work History

English Teachers' Assistant

Vietnam Australia International School (VAS)
09.2019 - 02.2024
  • Tutored and assisted students individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Enforced school and class rules to help teach students proper behavior.
  • Helped teachers with recordkeeping such as tracking attendance and calculating grades.
  • Planned with and assisted the teachers in preparing materials and supplies in advance for lessons/ activities such as laminating flashcards, making a family tree, printing out handouts and so on.
  • Assisted teachers to implement the developmental assessment for students to determine their strengths and areas for improvement.
  • Supported students with English as a second language.
  • Conducted lessons in case of teachers' absence when required.
  • Attended parent/teacher meetings outside the working hours if required.

Freelance English Tutor (for Grades 1-8)

At Student's House
01.2018 - 02.2024
  • Assisted students in completing their homework and grasping the lessons they learned at school.
  • Gave students extra exercises to help them improve their weaknesses.
  • Aided students in exam preparation.
  • Mainly spoke to students in English to help them strengthen their speaking skills.

Barista

Gong Cha Milktea
06.2016 - 03.2023
  • Greeted customers.
  • Took orders.
  • Described menu items and suggested products to customers.
  • Made and served drinks.
  • Received and processed customer payments.
  • Cleaned work areas, utensils and equipment.

Teacher's Aide

Vietnam USA Society English Centers (VUS)
07.2017 - 02.2022
  • Helped the teachers-in-charge manage the class.
  • Took good care of students in class and during the break.
  • Co-operated with teachers-in-charge to create an interesting learning environment with varied activities and games.
  • Checked students' homework.
  • Did translation task when required.
  • Encouraged students to speak English at class.
  • Tutored weak students 15 minutes prior to lesson time.
  • Checked students' attendance and wrote comments on each student of classes-in-charge.

English Teacher

Royal School
09.2019 - 10.2019
  • Taught English to kids aged 6-10 following the lesson plans provided by the school.

Grocery Store Associate

Family Mart
12.2015 - 04.2016
  • Worked the register.
  • Stocked shelves.
  • Assisted customers
  • Cleaned the store.

Education

BBA - Business Administration

Northern Alberta Institute of Technology (NAIT)
Edmonton, Alberta
05.2028

Teaching English to Speakers of Other Languages -

University of Social Sciences And Humanities
Ho Chi Minh, Vietnam
12.2019

Bachelor of Arts - English Linguistics

Sai Gon University
Ho Chi Minh, Vietnam
05.2019

Skills

  • Multitasking
  • Customer service
  • Problem-solving
  • Sales techniques
  • Effective communication
  • Teamwork
  • Organization

Personal Information

  • Date of Birth: 10/09/96
  • Gender: Female

Languages

English
Native or Bilingual

Timeline

English Teachers' Assistant

Vietnam Australia International School (VAS)
09.2019 - 02.2024

English Teacher

Royal School
09.2019 - 10.2019

Freelance English Tutor (for Grades 1-8)

At Student's House
01.2018 - 02.2024

Teacher's Aide

Vietnam USA Society English Centers (VUS)
07.2017 - 02.2022

Barista

Gong Cha Milktea
06.2016 - 03.2023

Grocery Store Associate

Family Mart
12.2015 - 04.2016

BBA - Business Administration

Northern Alberta Institute of Technology (NAIT)

Teaching English to Speakers of Other Languages -

University of Social Sciences And Humanities

Bachelor of Arts - English Linguistics

Sai Gon University
Tram Do