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Associate Principal Engineer

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Currently seeking a permanent Customer Success Consultant position with Sophos where I can apply my experience with the organization as well as my fourteen years of administrative and office experience. A dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Solid team player with an outgoing, positive demeanor, and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Operations Director, with more than 14 years of experience in Supply Chain, Operations and Project Management. I have developed extensive experience in planning, implementing, evaluating, adapting and managing efficient and effective Supply Chain Solutions for E-Commerce and Brick-and-Mortar Retail and Wholesale Businesses.

Currently working as Head of Operations APAC at Design Collection Denmark, the sole Distributor for Bang & Olufsen and Bolia in the APAC region, I am managing the E2E Supply Chain of the operations from Supply & Demand planning, Freight Forwarding, Warehouse Operations, Last Mile Logistics and Product Certifications.

Accomplished Sales Director with a successful track record of achievement in the technology and luxury industries. Achievements include people management, brand growth, revenue growth (retail & wholesale) and volume and share growth in a variety of different channels within the APAC regions. Recognized for effective leadership across high-performing teams, business development initiatives and turnaround or change management. Key Strengths include: Market Analysis & Capture, People Coaching and Mentoring, Sales Generation, Channel, Customer, Store development & Growth, Budgeting & Forecasting, Strategic Planning, Change Management/Re-engineering, Project planning and business growth.

Dynamic Auto Painter and Leadman with extensive experience at Leader.inc Emergency Vehicle, excelling in color matching and project estimation. Proven track record in enhancing surface quality and ensuring compliance with safety standards. Strong team collaborator, effectively training new employees to achieve high-quality finishes and operational efficiency.

Dynamic individual with hands-on experience in Painting and Color-matching. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Dynamic professional with a positive attitude and strong customer service skills, previously with Uber Eats. Proven ability to navigate efficiently using GPS technology, ensuring timely deliveries. Dependable team player with a keen attention to detail, committed to maintaining safety standards and enhancing customer satisfaction through quality installations and effective problem-solving.

Experienced sales professional with a successful history of driving sales, building networks, and streamlining sales pipelines. The missing piece for U.S. businesses looking to grow relationships with Chinese and Mandarin-speaking clientele.

Outgoing and dedicated, providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Skilled in attention to detail and team collaboration, ensuring successful program execution.

Import Production Manager with extensive experience managing overseas production and end-to-end import processes.
Strong background in PO management, vendor negotiation, and on-time delivery across multiple U.S. retailers.
Detail-oriented and collaborative professional with a proven ability to manage complex production workflows.

Dynamic professional with a proven track record at KAREN, enhancing customs clearance efficiency and elevating customer satisfaction. Expert in shipping coordination and relationship building, I streamlined inventory processes at JOONHA YOON, significantly improving shopping experiences. Skilled in team collaboration and customer support, I consistently ensure timely and accurate delivery of goods.

Production planning professional with strong foundation in managing production schedules and streamlining operational processes. Proven ability to enhance productivity and ensure timely project completion. Known for fostering collaborative work environment and adapting to changing production needs, ensuring efficient workflow and high-quality results.

Tracy Trang Nguyen

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IMPORT PRODUCTION

Front Office Assistant

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High School Diploma -

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IMPORT PRODUCTION

Front Office Assistant

High School Diploma -

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