Tracy White
Kingston,Canada
Summary
Detail-oriented professional with over 15 years of experience as a Personal Support Worker in healthcare, demonstrating exceptional cleaning skills and a strong commitment to maintaining high standards of cleanliness. Known for reliability and dedication, with the physical stamina required to perform tasks efficiently over extended periods. Proven ability to thrive in both residential and commercial environments while meticulously following instructions and maintaining an organized workspace. Collaborative team player, fostering a positive work atmosphere through effective communication and cooperation with colleagues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Reception/Administration
Brockville Hyundai
10.2022 - Current
- Operating multi-phone line inquiries
- Filing, faxing, minor accounting
- Responding to emails
- Daily cash balance
- Working in a strong team environment
- Assist with office supplies & inventory
- Vehicle registration
- Assistant Booking Coordinator for Service
Medical Receptionist
Brockville Family Medical Centre
03.2021 - 10.2022
- Answering phones, Responding to emails
- Manage patient inquiries
- Filing, Scanning and faxing personal information with strict compliance and confidentiality
- Organizing and scheduling appointments
- Consulting with physicians for any guidance
- Maintain accurate patient files with strict confidentiality
Personal Support Worker (PSW)
Royal Brock Retirement Living
01.2017 - 03.2021
- Perform daily care
- Assist with mobility
- Diligently practice good sanitation and sterile techniques to avoid infection and the spread of viruses
- Positive support in mental and physical well-being of residents
- Maintained client confidentiality at all times.
- Ability to perform efficiently in a high energy health care environment
- Assist in laundry and housekeeping
Education
Occupational Health & Safety (Online Course) - Ontario
Workplace Safety and Prevention Services
12.2023
Personal Support Worker (Certificate) - Personal Support Worker
St Lawrence College
Brockville, ON06-2004
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Thousand Islands Secondary School
Brockville, ON06.1989
Skills
- Consistently reliable
- Detail-oriented observation
- Effective in team settings and self-directed tasks
- Sanitation and infection control (10 years)
- Communication
- Effective organization
- Extensive residential cleaning experience
- Proficient in English
Languages
English
Native or Bilingual
Certification
- Personal Support Worker Certificate
- WHMIS training
- Health & Safety Prevention
- Valid driver's license, clean abstract
Timeline
Reception/Administration
Brockville Hyundai
10.2022 - Current
Medical Receptionist
Brockville Family Medical Centre
03.2021 - 10.2022
Personal Support Worker (PSW)
Royal Brock Retirement Living
01.2017 - 03.2021
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Thousand Islands Secondary School
Occupational Health & Safety (Online Course) - Ontario
Workplace Safety and Prevention Services
Personal Support Worker (Certificate) - Personal Support Worker
St Lawrence College
Volunteer
I Am Alive Rescue & Golden Rescue, Fostering homeless pets, transports, fundraisers, training and grooming, Post OP surgical care, administration of medicines & microchipping
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