Tracy Walsh
Milton,ON
Summary
Hardworking Server and Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Experienced providing friendly, professional service with enthusiasm and efficiency. Builds rapport quickly to provide enjoyable dining experiences and promote long-term loyalty. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Server
MT Bellies, Tailgate Charlies
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Maintained knowledge: current menu items, ingredients, preparation methods
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Responded efficiently to guest inquiries and complaints in a professional manner
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Communicated effectively with kitchen staff regarding customer allergies or special requests
Bartender
Nashville North, Private Stag & Doe/Wedding Events
- Professional and friendly service in high volume environments
- Prepared non-alcoholic and alcoholic beverages from bar recipes, served wine, draft and bottled beer
- Maintained inventory of liquor, beer, wine, and other beverage items
- Processed payments accurately and efficiently with POS system
- Performed opening and closing duties including restocking supplies
- Worked in close collaboration with team members to ensure customers received high-quality service
Principal
HWDSB
- Provided operational management and instructional leadership to faculty and staff in the areas of curriculum development, assessment practices and professional growth activities
- Managed budgeting process for school operations including personnel hiring, supplies procurement and facility improvements
- Facilitated communication between teachers, administrators, families and other stakeholders in order to promote collaboration among all participants in the educational process
Vice Principal
HWDSB
- Developed and implemented school-wide systems for monitoring student performance and progress
- Assisted in the recruitment of new teachers by interviewing candidates and making hiring recommendations
- Coordinated professional development activities for faculty members on topics such as technology integration and differentiated instruction
Educator
PDSB
- Developed and implemented lessons and activities to meet the individual needs of students, while ensuring equity and inclusion
- Created a safe, comfortable learning environment for students by establishing positive relationships with them and their families
Education
Bachelor of Arts - Education
University of Windsor
Windsor, ONBachelor of Arts - Psychology
Brock University
Skills
- Exceptional Customer Service
- Guest Engagement & Relationship Management
- Calm and Creative Problem Solving
- Positive and Professional
- Interpersonal Communication Skills
- Multitasking and Time Management
Certification
- SMARTServe Ontario, #240320408552
- OCT Educator #465760
Timeline
Server
MT Bellies, Tailgate Charlies
Bartender
Nashville North, Private Stag & Doe/Wedding Events
Principal
HWDSB
Vice Principal
HWDSB
Educator
PDSB
Bachelor of Arts - Education
University of Windsor
Bachelor of Arts - Psychology
Brock University
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