Tracy Thor

• showcase daily breakfast, lunch, and dinner features, detailing key cuisine elements, and recommending wine and spirit pairings

• Assisted and in the organization and execution of private events, ensuring exceptional service, and customer satisfaction

• Provide a prompt and efficient food, and beverage service to guest in a high volume restaurant setting

• took accurate orders from customers while utilizing suggestive selling techniques to increase sales volume

• engaged customers in conversation while preparing drinks at the bar to create a welcoming atmosphere

• Maintain cash transactions accurately using POS system, reconciled cast drawer at the end of each shift with zero discrepancies develop strong product knowledge of wine/spirit/cocktails /beers available on the menu through continuous learning initiatives

• maintain cleanliness of bar area, including restocking supplies, wiping down services, disposing of voice properly

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• • showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements, and recommended wine and spirit pairings
• • Demonstrated exceptional multitasking skills during peak hours, accurately managing 12 or more tables
• • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• • Collaborated with bartenders to prepare specialty cocktails, according to established recipe and standards
• • Assisted in training, new servers on restaurant, policies, procedures, and best practices for delivering excellent customer service
• • Maintained knowledge of current promotion specials, and menu changes to effectively communicate with customers
• • Consistently achieved sales targets through suggestive, selling techniques and up selling strategies

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• • handle, cash transactions, accurately using POS system while maintaining balance cash draw at the end of each shift
• • Adhere to all food, safety regulations to ensure the health and well-being of customers
• • Communicating effectively with team members to coordinate table assignments for efficient seating arrangements
• • suggested daily specials based on fresh ingredients available, resulting in an increase in sales
• • Assisted in the set up and breakdown of dining areas for special events, ensuring a seamless transition between services
• • effectively communicated customer feedback or concerns to management for prompt resolution
• • Efficiently manage time during busy periods by prioritizing task based on urgency while maintaining attention to detail Handled, cash transactions, accurately using POS system, while providing friendly interactions with customers

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• • handle, cash transactions, accurately using POS system while maintaining balance cash draw at the end of each shift
• • Adhere to all food, safety regulations to ensure the health and well-being of customers
• • Communicating effectively with team members to coordinate table assignments for efficient seating arrangements
• • suggested daily specials based on fresh ingredients available, resulting in an increase in sales
• • Assisted in the set up and breakdown of dining areas for special events, ensuring a seamless transition between services
• • effectively communicated customer feedback or concerns to management for prompt resolution
• • Efficiently manage time during busy periods by prioritizing task based on urgency while maintaining attention to detail Handled, cash transactions, accurately using POS system, while providing friendly interactions with customers

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• • maintain cleanliness of dining area by promptly clearing tables, sanitizing services, and restocking supplies as needed
• • Handled cash transactions accurately using POS system, while maintaining a balance cash door at the end of each shift
• • Adhere to all food, safety regulations to ensure the health and well-being of customers
• • Managed inventory levels of supplies, such as napkins, utensils, condiments, etc., ensuring availability during peak hours