Tracy Rogers
St. John's,Newfoundland
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Office Manager/Director
R.S. Rogers (1980) Limited
11.2007 - Current
- Provide reception and secretarial support, bookkeeping and payroll services, Managerial duties for safety coordination according to NLSCA, Workplace NL and OHS guidelines.
Administrative Assistant
RMD Group of Companies
03.2004 - 10.2007
- Provide full range of reception and administrative support for a property management company, including support to Controller regarding Accounts Receivable and Accounts Payable
- Also provided personal assistant support to President of Company.
Receptionist / Secretary
Capilano Golf and Country Club
04.2001 - 06.2003
- Reception duties in the Clubhouse included providing direction to all incoming calls at switchboard and to incoming members and guests; taking reservations for all Clubhouse events such as specialty nights in casual and elegant dining rooms, buffets and member dinner/dances, etc.; in-house promotion of all Clubhouse events in both dining rooms and special member events; typesetting of all Clubhouse menus for casual and elegant dining rooms, as well as special requests for both member and guest events
- Secretarial duties involved direct administrative support to the Clubhouse Manager in all aspects of Clubhouse activity, especially Catered Events
- Responsibilities included all correspondence to catered parties, organization and distribution of beverage event orders to all departments of the Clubhouse, as well as any changes relating to catered events; participation in weekly Food and Beverage meetings to discuss upcoming events, clubhouse promotions, issues, etc.; booking of small meetings, luncheons and receptions/dinners, as well as being involved in menu, seating and detail planning right up to time of event; compilation, typesetting and mailing of the Clubhouse newsletter “News & Views” for approximately 1200 members.
Receptionist, Promoted to Office Administrator
Total Office Services Ltd.
12.1995 - 01.2001
- Reception duties involved providing Reception/Client Services support to approximately 14 companies in an executive office centre: switchboard duties; incoming/outgoing mail service; incoming/outgoing courier service; photocopying service; word processing service; any other duties as required on behalf of the tenants
- Office Administrator duties included the following: showing available office space to prospective tenants; setting up new tenants with custom phone lines, voicemail, ADSL, etc.; monthly invoicing of tenants for all office services; maintenance of office supplies, furniture, equipment, etc.; reception coverage; any other duties as required on behalf of the tenants.
Secretary, Promoted to Model Office Co-ordinator
CompuCollege School of Business
02.1992 - 09.1995
- Secretarial duties included the following categories: Students: Provide reception and support to 500+ students; handle 25-line switchboard for both CompuCollege and parent company, Atlantic Franchised Schools; information mailouts to prospective students
- Administration: Provide full secretarial / word processing support to approximately 18 staff members such as typing, filing, photocopying, etc
- Faculty: Provide word processing support to approximately 40 instructors such as typing and photocopying of exams; preparing certificates and diplomas; graduation preparation such as programs, invitations, and other details
- I was also responsible for the compilation, editing, typesetting, photocopying and distribution of the school newsletter for approximately 1200 readers - both students and outside agencies.
Canada Student Loan Collector
Canadian Bonded Credits
11.1991 - 01.1992
- Duties included collection of defaulted Canada Student Loans from approximately 750 debtors; maintain professional phone contact with each; collect full payment of defaulted loans or arrangement payment plans according to financial means; maintain detailed files on each debtor and report to supervisor in weekly meetings.
Education
Administrative Secretarial Program -
CompuCollege School of Business
11.1991
General Studies – 16 credits -
Memorial University of Newfoundland
04.1990
High School Diploma – LEVEL III -
Beaconsfield High School
06.1988
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Administrative Support
- Sage 50 (Bookkeeping, Payroll, AP/AR)
- Event Coordination
- MS Office
- Teamwork and Collaboration
- Good Judgment
References
Available upon request.
Languages
English
Full Professional
Certification
Standard First Aid
Personal Health & Wellbeing, hiking, camping, the outdoors
I am very interested in personal health, fitness and wellbeing and make it a priority in my life. I enjoy the outdoors, specifically hiking, camping, walking my dog, going to the beach. I love to work in my garden.
Additional Information
I am a very organized, punctual and professional person, who believes in the power of communication and teamwork.
Timeline
Office Manager/Director
R.S. Rogers (1980) Limited
11.2007 - Current
Administrative Assistant
RMD Group of Companies
03.2004 - 10.2007
Receptionist / Secretary
Capilano Golf and Country Club
04.2001 - 06.2003
Receptionist, Promoted to Office Administrator
Total Office Services Ltd.
12.1995 - 01.2001
Secretary, Promoted to Model Office Co-ordinator
CompuCollege School of Business
02.1992 - 09.1995
Canada Student Loan Collector
Canadian Bonded Credits
11.1991 - 01.1992
Administrative Secretarial Program -
CompuCollege School of Business
General Studies – 16 credits -
Memorial University of Newfoundland
High School Diploma – LEVEL III -
Beaconsfield High School
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