Tracy Mendez
San Francisco
Summary
Bilingual (English/Spanish) healthcare and science professional with 8+ years of leadership experience in operations management at Peet's Coffee, combined with a strong academic foundation in cell and molecular biology, hands-on bacterial genetics research, and clinical training in medical assisting and phlebotomy. Skilled in patient care, laboratory techniques, and fast-paced environments requiring accuracy, compassion, and organization. Seeking a clinical, laboratory, or healthcare support role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Externship
Zuckerberg San Francisco General Hospital
09.2024 - 10.2024
- Assisted providers with patient intake, vital signs, and documentation
- Performed venipuncture, capillary puncture, and specimen collection
- Administered vaccines and injections per provider orders and safety protocols
- Prepared exam rooms and sterilized instruments/equipment
- Maintained accurate patient records and ensured HIPAA compliance
- Educated and communicated with patients in both English and Spanish
- Supported patient care in a fast-paced hospital setting
Student Researcher
Microbial Genetics Laboratory
San Francisco, CA
08.2020 - 01.2022
- Assisted in the identification of microorganisms by performing accurate gram staining and microscopy techniques.
- Maintained quality control standards by adhering to established laboratory protocols during sample processing and analysis.
- Ensured timely completion of lab tasks by prioritizing assignments and working closely with team members.
- Contributed to successful research projects by properly preparing media, reagents, and samples for experimentation.
Assistant Store Manager
Peet's Coffee
San Francisco, CA
09.2019 - 02.2026
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Worked in fast-paced environment
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Led team in daily operations, ensuring exceptional customer service and product quality.
Education
No Degree - Medical Assisting W/ Phlebotomy And EKG Technician
Bay Area Medical Academy
San Francisco, CA08-2024
Bachelor of Science - Cell And Molecular Biology
San Francisco State University
San Francisco, CA06-2020
Associate of Science - Biological Sciences
Monterey Peninsula College
Monterey, CA06-2018
Skills
- Adaptable mindset
- Communication and Time Management
- Phlebotomy proficiency
- HIPAA Compliance
- Organizational abilities
- EKG
- CPR certified
- Clinical Skills
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Externship
Zuckerberg San Francisco General Hospital
09.2024 - 10.2024
Student Researcher
Microbial Genetics Laboratory
08.2020 - 01.2022
Assistant Store Manager
Peet's Coffee
09.2019 - 02.2026
No Degree - Medical Assisting W/ Phlebotomy And EKG Technician
Bay Area Medical Academy
Bachelor of Science - Cell And Molecular Biology
San Francisco State University
Associate of Science - Biological Sciences
Monterey Peninsula College