Summary
Overview
Work History
Education
Skills
Timeline
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Tracy McCarten

Tracy McCarten

Oshawa,ON

Summary

Dynamic individual with hands-on experience in Bartending/Serving and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

35
35
years of professional experience

Work History

Real Estate Agent

ReMax Jazz Inc., Brokerage
10.2015 - Current

Account Manager

Quantum Management Services Limited
10.2007 - 10.2015

Restaurant Manager/Bartender

The Hare And Hound
10.2000 - 10.2008
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender/Server

Cotter Street Eatery
10.1990 - 10.2000
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Education

Bachelor of Arts -

Carleton University
Ottawa, ON

Diploma - Business Marketing

Durham College
Oshawa, ON

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Engaging personality
  • Responsible alcohol service
  • Menu memorization
  • Hospitality service expertise
  • Food service
  • Team training and development
  • Strong work ethic

Timeline

Real Estate Agent

ReMax Jazz Inc., Brokerage
10.2015 - Current

Account Manager

Quantum Management Services Limited
10.2007 - 10.2015

Restaurant Manager/Bartender

The Hare And Hound
10.2000 - 10.2008

Bartender/Server

Cotter Street Eatery
10.1990 - 10.2000

Bachelor of Arts -

Carleton University

Diploma - Business Marketing

Durham College

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Tracy McCarten