Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tracy McCallum

Wasaga Beach,ON

Summary

Experienced professional with a proven track record at Dr. Sheila Wong and in-home daycare. Adept at multitasking and efficient problem-solving. Known for consistently upholding health and safety standards, fostering social and academic development, and establishing strong connections with families. Recognized for achieving exceptional levels of patient and child satisfaction through effective communication and positive reinforcement techniques.

Overview

15
15
years of professional experience

Work History

Daycare Provider

Home
09.2011 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
  • Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
  • Offered top-notch care to 5+ children at once, ranging in age from 1 to 4.
  • Implemented positive discipline techniques to guide children''s behavior, setting clear expectations for conduct in the daycare setting.
  • Offered outdoor play opportunities daily, promoting physical activity and encouraging children to connect with nature.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Implemented daily routines and activities to stimulate and engage children.
  • Read stories, sang songs and facilitated creative play.

Dental Assistant/Recetionist

Dr.Sheila Wong
06.2009 - 06.2011
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
  • Increased office efficiency by maintaining patient records with up-to-date information.
  • Monitored patient comfort and safety during dental procedures.
  • Scheduled and confirmed patient appointments.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Education

OSSD -

Georgetown District High School
Georgetown, ON

Dental Assistant Level 11 -

Everest College
Mississauga, ON
05.2009

Skills

  • Health and safety
  • Social and academic development
  • Childcare
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Positive Reinforcement
  • Good hygiene practices
  • Support parents

Languages

English
Full Professional

Timeline

Daycare Provider

Home
09.2011 - Current

Dental Assistant/Recetionist

Dr.Sheila Wong
06.2009 - 06.2011

OSSD -

Georgetown District High School

Dental Assistant Level 11 -

Everest College

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Tracy McCallum