Tracy M. Bergner
North Palm Springs
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
22
22
years of professional experience
1
1
Certification
Work History
RN Care Manager II-Medicaid HCBS Waiver
Institute on Aging-Waiver Agency
02.2019 - Current
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Staff Nurse-ADHC
ABC Adult Day Health Center
04.2018 - 01.2019
- Performed various nursing interventions for a day program for the elderly such as medication administration, vital sign monitoring, and developing plan of care.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
Staff Nurse-Preop/PACU
Alliance Spine & Joint-North Miami Beach, FL & North Miami Beach Surgical Center-North Miami Beach, FL
11.2017 - 12.2017
- Managed patients recovering from medical or surgical procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Staff Nurse- Dialysis
Fresenius Dialysis
05.2017 - 11.2017
- Provided care to patients with ESRD by starting the process for dialysis, medication administration, obtaining labs, performing assessments, taking vital signs, and monitoring for any adverse reactions.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
- Recorded details regarding therapies to keep patient charts updated.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Staff Nurse-Preop/PACU
Campbell Clinic Orthopedic Surgery Center
02.2014 - 05.2016
- Managed patients recovering from medical or surgical procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
Senior Staff Nurse-PACU
Georgia Regents Medical Center (Medical College of Georgia)
01.2010 - 12.2013
- Manage care for post-operative patients in an acute care setting. Administered IV medications, obtain vital signs, perform assessments, draw blood, perform EKG's, maintain a patent airway, and observe for any complications.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge on industry advancements.
- Prevented infections through diligent adherence to infection control policies, including proper hand hygiene techniques and equipment sterilization procedures.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Unit Manager- LTC
UHS Pruitt
05.2008 - 08.2009
- Provided care for patients in a long-term care facility, including patients on ventilators. Implemented new floor assignments based on evaluation of staffing requirements.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
Staff Nurse- Emergency Room
Edgefield County Hospital
01.2004 - 05.2008
- Provided care to patients in an emergent setting by assessing, medication administration, performing tests, taking vital signs, and monitoring.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Educated family members and caregivers on patient care instructions.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12-2020
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Community health
- Patient assessments
- Team coordination
- Patient education and counseling
- Case management
- EMR systems
- Microsoft Office
Certification
- Licensed RN – CA
- Process started to re-instate SC license
- CPR Certification
Timeline
RN Care Manager II-Medicaid HCBS Waiver
Institute on Aging-Waiver Agency
02.2019 - Current
Staff Nurse-ADHC
ABC Adult Day Health Center
04.2018 - 01.2019
Staff Nurse-Preop/PACU
Alliance Spine & Joint-North Miami Beach, FL & North Miami Beach Surgical Center-North Miami Beach, FL
11.2017 - 12.2017
Staff Nurse- Dialysis
Fresenius Dialysis
05.2017 - 11.2017
Staff Nurse-Preop/PACU
Campbell Clinic Orthopedic Surgery Center
02.2014 - 05.2016
Senior Staff Nurse-PACU
Georgia Regents Medical Center (Medical College of Georgia)
01.2010 - 12.2013
Unit Manager- LTC
UHS Pruitt
05.2008 - 08.2009
Staff Nurse- Emergency Room
Edgefield County Hospital
01.2004 - 05.2008
Bachelor of Science - Nursing
Grand Canyon University
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