Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Tracy Kosolofski

Grande Prairie,AB

Summary

Dedicated and results driven small business owner with extensive experience in customer service, and relationship building. Experienced in social media management and enhancing online store presence. Recognized for creative and artistic talents. A fast learner with a strong work ethic, committed to delivering exceptional service.

Overview

14
14
years of professional experience

Work History

Small Business Owner

The Whispering Tree Inc
09.2014 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Advisor

Grande Bingo Hall/AGLC
04.2011 - 08.2013
  • Built and maintained relationships with various volunteer groups to provide ongoing support through each Bingo event.
  • Facilitated the seamless involvement of volunteers by overseeing their training and cash transactions.
  • Maintained meticulous records of cash sales from bingo card sales by volunteers.
  • Cash counting and calculating prize allocations for bingo games, distributing cash winnings to participants with attention and accuracy
  • Maintained strict adherence to regulatory guidelines set for by AGLC for bingo events
  • Managed time sensitive tasks effectively, ensuring vital event timelines were achieved.

Bookkeeping Assistant

Wesco Testing
01.2010 - 03.2011
  • Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Reconciled bank statements and credit card accounts for accuracy and completeness.

Education

No Degree - Bookkeeping

Mayfair
Grande Prairie
09.1996

Skills

  • Small business operations
  • Online store management
  • Customer Service
  • Decision-Making
  • Creative and artistic talents
  • Relationship Building
  • Sound Judgment
  • Teamwork and Collaboration

Hobbies

Along with creating connections with friends, expanding, learning and teaching, I enjoy spending time creating jewelry, fabric sculpting, and art journaling. Love the outdoors and nature, with a small addiction to houseplants. 

Timeline

Small Business Owner

The Whispering Tree Inc
09.2014 - Current

Advisor

Grande Bingo Hall/AGLC
04.2011 - 08.2013

Bookkeeping Assistant

Wesco Testing
01.2010 - 03.2011

No Degree - Bookkeeping

Mayfair
Tracy Kosolofski