Tracy Kahut
Moose Jaw,SK
Overview
27
27
years of professional experience
Work History
Community Support Worker
Turning Leaf Support Services
Moose Jaw, SK
06.2025 - Current
- Assisted residents in developing life skills and independence.
- Documented resident progress and reported changes in behavior.
- Provided emotional support to residents during difficult times.
- Ensured that all policies and procedures were followed at all times.
- Assisted with medication administration and management as needed.
- Transported residents to appointments, meetings, recreational outings.
- Provided guidance and support to residents in crisis situations.
- Dispensed medications and documented passes to update individual records.
- Developed and implemented behavior modification plans for challenging behaviors.
Front Desk Agent
West Jet
Calgary, Alberta
05.2023 - 02.2024
- Greeted and assisted guests during check-in and check-out processes.
- Addressed guest inquiries and resolved issues promptly and professionally.
- Provided local information and recommendations to enhance guest experiences.
- Processed payments accurately using point-of-sale systems and cash handling procedures.
- Maintained front desk area, ensuring cleanliness and organization at all times.
- Collaborated with team members to improve service delivery and guest satisfaction.
- Answered phones, responded to inquiries, and took messages.
Executive Assistant
Minhas Distillery
Calgary, AB
05.2020 - 09.2020
- Coordinated meeting and work schedules for staff teams and executives.
- Took detailed notes in meetings and disseminated information afterward.
- Marketing updates on all social media platforms daily.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Responded to online inquires from customers.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Service Advice Specialist
ATB
Calgary, AB
10.2019 - 01.2020
- Create virtual connections with new and existing ATB customers through a queue of inbound telephone calls to provide one-contact resolution for their general banking
- Engage in conversation, ask open-ended questions, and actively listen with acknowledgement and empathy
- Going beyond the transaction, understanding the client.
Finacial Advisor 1
Conexus Credit Union, MMC, Inbound
Regina, SK
02.2015 - 10.2019
- Looking for opportunities based on needs and assessing financial situation
- Loans, overdrafts, credit card apps
- Recognizing member needs and assisting in helping members to achieve financial wellness
- Accurately assess and recognize member needs and help to guide them in achieving financial security
- Credit card applications
- Overdraft applications
- Telephone inquiries for app and website trouble shooting
- Password resets
- RSP and Term renewals
- Setting up terms, RSPs, TFSAs and other investment options
- Booking appointments and follow up with members to do budgeting and financial reviews Accounts
- Payable/Receivable/ Purchase orders
- Supported operations by completing assignments with strong focus on quality and performance
- Managed communications between team members, customers and vendors to keep operations efficient and successful.
Administrative Assistant
Carson Energy
Halbrite, SK
01.2012 - 02.2015
- Orders, fleet maintenance, general office duties.
- Answering phone calls and booked appointments.
- Faxing, mailing and all aspects of office reception, issuing all purchase orders, entering invoices and submitting for payment to head office
- Maintaining drivers daily logs
- Attending all safety meetings
- Job Costing and invoicing, helping to organize the annual Christmas party and golf tournament
- JD Edwards computer software
- ACCPAC software.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education Assistant
Midale Central School
Midale, Saskatchewan
09.1998 - 06.2001
- Supported teachers in lesson planning and classroom management activities.
- Assisted students with learning challenges in academic subjects.
- Organized classroom materials and resources for daily activities.
- Facilitated small group instruction to enhance student understanding.
- Monitored student behavior and provided support during transitions.
- Communicated effectively with parents regarding student progress and needs.
Education
Medication Administration
Turning Leaf Support Services
Moose Jaw, SK08-2025
DEI Introduction Session
Turning Leaf Support Services
Moose Jaw, SK06-2025
Suicide Intervention
Turning Leaf Support Services
Moose Jaw, SK06-2025
Restrictive Procedures Certificate
Turning Leaf Support Services
Moose Jaw, SK06-2025
Flight Attendant Training
Calgary, AB01.2023
Clinical/Medical Esthetics
NiWe Academy
Calgary, AB06.2021
Finacial
CUIC - Credit Union Courses
Regina, SKEducation Assistant Diploma -
SE Regional College
Weyburn, SKSkills
- I am able to effectively manage my time with little to no supervision I have been a mentor/leader in many roles With questions and empowering the new hires to seek out their own answers with guidance
- I am looked to for advice and support with the new hires I enjoy the senior/leadership role
- I have a very keen eye to detail and can easily recognize things that may be beneficial to a customer/client
- I am able to easily identify products and/or items that will work for people by listening to their needs
- I have taken public speaking courses and I feel I am very effective at communicating, as well as listening
- I am proficient in using Microsoft Office and I am able to adapt to computer programs easily
- I have been described as being very polished and professional
Accomplishments
- I have been described as extremely organized, very dependable, fast learner with an ability to multi- task.
- I am able to handle a busy setting with ease and am very personable.
- I have keen attention to detail and very esthetically inclined.
- Former Calgary Stampeder Cheerleader (Outrider), represented the CFL as an ambassador to the team, currently a member of the Outrider Alumni.
- Gained expert knowledge of operations, market conditions, and trends.
- Protected business from unnecessary liability by carefully following security and safety standards
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
References
- Avaliable upon request.
Timeline
Community Support Worker
Turning Leaf Support Services
06.2025 - Current
Front Desk Agent
West Jet
05.2023 - 02.2024
Executive Assistant
Minhas Distillery
05.2020 - 09.2020
Service Advice Specialist
ATB
10.2019 - 01.2020
Finacial Advisor 1
Conexus Credit Union, MMC, Inbound
02.2015 - 10.2019
Administrative Assistant
Carson Energy
01.2012 - 02.2015
Education Assistant
Midale Central School
09.1998 - 06.2001
Flight Attendant Training
Clinical/Medical Esthetics
NiWe Academy
Finacial
CUIC - Credit Union Courses
Education Assistant Diploma -
SE Regional College
Medication Administration
Turning Leaf Support Services
DEI Introduction Session
Turning Leaf Support Services
Suicide Intervention
Turning Leaf Support Services
Restrictive Procedures Certificate
Turning Leaf Support Services
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