Tracy Jean
Ottawa,Canada
Summary
Project Coordinating Professional with several years of experience providing exceptional administrative and insightful support. Skilled in managing daily project operations, including scheduling, data entry, ling, and record keeping. Expertise in providing administrative support, building strong cross-team relationships and providing accurate and precise work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Administrator
Canadian Medical Protection Association
01.2024 - Current
- Collaborated and supported senior management and fellow supervisors in strategic planning activities related to future projects or initiatives within the organization
- Identified opportunities of improvement to maximize project performance and workflows
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems
- Successfully organized, documented and maintained project documentation, ensuring accuracy and completion
- Supported and coordinated internal projects working closely with various teams and stakeholders
- Ensured the successful planning, execution and completion of internal projects while meeting business objectives and client requirements
Project Coordinator
The Commission on Dental Accreditation of Canada
06.2022 - 04.2023
- Supported high-profile professionals, maintained schedules, continued clear lines of communication and provided
administrative assistance - Event Liaise with vendors, exhibitors, and stakeholders
- Maintain reports and gathering organizational documents for annual review
- Prepared and distributed agendas and meeting materials followed by recording, preparing and distributing minute
- Analyzed data from various sources to produce meaningful reports that informed decision making by senior
leadership team. - Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Secretarial Support
The Royal Ottawa Mental Health Centre
03.2022 - 05.2022
- Assisted Doctors and co- executive assistants with support in planning and distributing information
- Undertake receptionist/administrator duties for front of house
- Organizing documents, paperwork and maintaining filling systems and compiling records in dated order
- Answering calls, taking messages and handling correspondence and managing calendar of department supervisor and relaying sensitive information
- Supported continuous improvement initiatives by offering suggestions for process improvements based on personal experience and observations.
- Facilitated cross-functional communication among departments, supporting informed decision-making based on sound financial analysis.
Executive Assistant
Dentistry on Catherine Street
06.2021 - 12.2021
- Coordinating the day-to-day operations of the practice, securely building the calendar year and maintaining direct
relations with clients and assigned doctor - Expert follow-through with patient check-in, patient check-out, booking appointments, maintaining patient
medical records, and billing - Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitive information.
- Resolved customer inquiries or escalated issues accordingly according to established protocols.
- Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
- Utilized excellent communication skills to liaise between internal departments, external partners and clients as
needed.
Junior Assistant Manager
La Vie En Rose
11.2020 - 04.2021
- Directly engaging and aiding on the sales floor, helping maintain order, cleanliness and a welcoming atmosphere as
well as assisting other sales associates in a fast-paced environment - Responsible for the training of staff and assisted in the supervision of staff schedule, work environment and encourage
teamwork to accomplish daily sale goals - Oversaw daily store operations including opening/closing procedures, inventory management, and visual merchandising tasks.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Developed strong customer relationships through attentive service and effective communication skills.
Education
BACHELOR'S OF SCIENCE - PHILOSOPHY AND POLITICAL SCIENCE
Carleton University
Ottawa, ONSkills
- Project Planning and Coordination
- Systems Thinking
- Reporting and Documentation
- Analytical and Data Driven
- High Functioning Administration Skills
- Communication and Collaboration
- Self-Motivated and Adaptable
- Resourcefulness
- Exceptional Troubleshooting and Problem Solving Skills
- Ability to plan, prioritize and coordinate work assignments independently and as part of a team
- Strong Computer Skills and Efficient Program Learner
- Efficient Decision Maker
Certification
Certificate in Entrepreneurship
Timeline
Project Administrator
Canadian Medical Protection Association
01.2024 - Current
Project Coordinator
The Commission on Dental Accreditation of Canada
06.2022 - 04.2023
Secretarial Support
The Royal Ottawa Mental Health Centre
03.2022 - 05.2022
Executive Assistant
Dentistry on Catherine Street
06.2021 - 12.2021
Junior Assistant Manager
La Vie En Rose
11.2020 - 04.2021
Certificate in Entrepreneurship
BACHELOR'S OF SCIENCE - PHILOSOPHY AND POLITICAL SCIENCE
Carleton University
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