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Summary
Overview
Work History
Education
Timeline
Skills
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Tracy Hynes McNeil

Halifax,NS

Websites

Summary

Motivated creative business owner bringing 13 years of entrepreneurial experience. Dedicated and personable with extensive experience in customer service, sewing, textiles, and the creative community.

Confident driver with valid license and passport.

Comfortable with technology, website design, POS systems, and social media.

Passionate about sustainability and preserving the environment.



Overview

13
13
years of professional experience

Work History

Business Owner/Sewist

Evergreen Handmade Reusables (Formerly Teebags)
10.2010 - Current
  • Conceptualized and produced textile items for my small eco-friendly focused business.
  • Regularly attended trade shows and markets to showcase and sell products, network with other businesses and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Shopper/Delivery Driver

Instacart
09.2022 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Server/Bartender

Armview Restaurant & Lounge
07.2012 - 06.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Shop Manager

31 Westgate
05.2011 - 05.2013
  • Managed store opening and closing procedures.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Checked incoming orders and organized new stock.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Attended trade shows and special events to discover and purchase new items for the store.

Education

Diploma - Interior Decorating

Eastern College
Halifax, NS
07.2011

Timeline

Shopper/Delivery Driver

Instacart
09.2022 - Current

Server/Bartender

Armview Restaurant & Lounge
07.2012 - 06.2018

Shop Manager

31 Westgate
05.2011 - 05.2013

Business Owner/Sewist

Evergreen Handmade Reusables (Formerly Teebags)
10.2010 - Current

Diploma - Interior Decorating

Eastern College

Skills

  • Market Trends Analysis
  • Relationship Building
  • Purchase Recommendations
  • Verifying Order Accuracy
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Customer Service
  • Planning and Organization
  • Online Order Processing
  • Attention to Detail
  • Website Creation and Management
  • Fashion Trends
  • Product Knowledge
  • Sewing
  • Pattern Design

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Tracy Hynes McNeil