Tracy Hopkins
Courtenay
Summary
Dynamic leader with a proven track record at Vancouver Island Real Estate Board, excelling in relationship building and strategic planning. Cultivated high-performing teams and enhanced client satisfaction through exceptional communication and personalized service. Skilled in decision-making and proactive problem-solving, driving continuous improvement and fostering a positive work environment.
Experienced with property transactions, client consultations, and market research. Utilizes effective communication skills to build client relationships and close deals efficiently. Track record of leveraging negotiation tactics and industry knowledge to achieve client satisfaction.
Experienced with animal healthcare, ensuring optimal veterinary support. Utilizes skills in surgical assistance, medication administration, and patient care to enhance clinical outcomes. Track record of effective communication with pet owners and proficiency in animal behavior handling.
Overview
30
30
years of professional experience
Work History
Director
Vancouver Island Real Estate Board
01.2022 - 12.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Realtor
Royal Lepage - Comox Valley
07.1999 - 12.2024
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Animal Health Technologist
Beachview Veterinary Hospital
08.1994 - 07.1999
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Coordinated inventory supplies and equipment to maximize team productivity.
- Reduced downtime for critical systems through proactive maintenance and timely troubleshooting.
- Took care of Pets, sometimes doing minor surgery.
- Assisted the Veterinarian.
- Preformed Dentals on Pets.
Education
Diploma - Animal Health Technology
University College of The Cariboo
Kamloops, BC06-1994
High School Diploma -
Lester B Pearson High School
Burlington, ON01-1983
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Customer service
- Cash handling
- Dental on Pets
- Dealing with emergencies with Pets
- Minor Surgery with Pets
Languages
English
Full Professional
Timeline
Director
Vancouver Island Real Estate Board
01.2022 - 12.2024
Realtor
Royal Lepage - Comox Valley
07.1999 - 12.2024
Animal Health Technologist
Beachview Veterinary Hospital
08.1994 - 07.1999
Diploma - Animal Health Technology
University College of The Cariboo
High School Diploma -
Lester B Pearson High School
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