Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Harrison

Mississauga,ON

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

16
16
years of professional experience

Work History

Human Resources Manager

Simmons Pet Food
02.2018 - Current
  • Plans and conducts new hire orientations to foster positive attitudes toward company goals
  • Assists Operations with employee mediation needs
  • Offers support to other managers to help enhance motivation and productivity objectives
  • Maintains favorable working relationship with all employees to promote cooperative and harmonious working environment in order to facilitate positive employee morale, productivity and continued improvement
  • Responsible for suggesting methods to improve area operations, processes, efficiency and service to both internal and external customers
  • Liaison with Company legal team to ensure that cases are handled both quickly and accurately
  • Enhanced employee retention by implementing effective talent management strategies and fostering positive work environment.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into organization.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Promoted diversity and inclusion within workplace by initiating targeted training programs
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for organization.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.

Manager, Human Resources & Payroll Systems

PWD
12.2014 - 12.2018
  • Leader in Human Resources Development & Operations support for product demonstration & sampling business supporting Costco Wholesale Canada
  • After 25+ years, PWD closed business in 2017
  • Successfully implemented and centralized streamlined approach in all policies and processes in order to standardize across both Head Office and Field teams
  • Created and formalized new Manager's Handbook that set higher than average expectations for entire management team across Canada
  • Presented and trained team of Supervisors, Regional Managers and Operations on new set of standards
  • Launched new and improved process for Corrective Action to ensure that all stores maintained same level of expectations
  • Mentored team Leaders and provided coaching and expertise when managing employee matters
  • Collaborated with President and Field Operations Manager and played integral role in building synergy between management team, field staff as well as head office corporate team
  • Amended current payroll processes by devising new security measures for employee pay records while improving productivity of key individuals.

Generalist, Human Resources

CROSSMARK CANADA INC
01.2011 - 01.2014
  • Successful creation of first Canadian HR department proactively addressing unique Canadian business needs while complimenting US parent organization
  • Partnered with Director, Human Resources and provided support to Canadian Executive Team and US Corporate Human Resources
  • Accountable for providing HR leadership, strategy and direction for Canadian organization of 2,000+ full-time and part-time employees
  • 20-30% annual population growth with 50% reduction in employee turnover
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Enhanced team productivity by streamlining workflows and implementing time-saving processes.

Sr. Coordinator, Human Resources

VALEANT PHARMACEUTICALS (FORMERLY BIOVAIL CORPORATION)
01.2010 - 01.2011
  • Company purchased by Valeant Pharmaceuticals and office relocated to Montreal, Quebec
  • Successfully supported management and employees during transitional period prior to closure of Mississauga office
  • Coordinated with HR executive team to orchestrate organized approach to all Company acquisition procedures
  • Assisted in terminating, hiring, and transferring more than 200 employees

Coordinator, Human Resources & Payroll

NEALANDERS INTERNATIONAL LTD
01.2008 - 01.2010
  • Successfully supported new President after original owners retired; assisted in development of new organization initiatives and changes during tenure
  • Collaborated with leadership to proactively create Change Management initiatives; liaised with managers and employees to resolve employee-related issues
  • Partnered with HR Director and HR Manager to create and build new Company Culture accountable for accurate and timely performance of payroll functions for both hourly and salaried employees ensuring compliance
  • Established and maintained effective communication via monthly company newsletter
  • Managed time & attendance system in accordance with employee shift schedules and payroll schedule

Education

Associate of Arts -

Sheridan College of Applied Arts
Oakville, ON
06.1993

Skills

  • Leadership Development
  • Employee Relations (10 years)
  • Employee Onboarding
  • Benefits Administration (10 years)
  • Recordkeeping
  • Worker's Compensation & Claims Management (10 years)
  • Employee Training & Retention (10 years)
  • Recruitment (10 years)
  • Organizational Development
  • Conflict Management (10 years)

Timeline

Human Resources Manager

Simmons Pet Food
02.2018 - Current

Manager, Human Resources & Payroll Systems

PWD
12.2014 - 12.2018

Generalist, Human Resources

CROSSMARK CANADA INC
01.2011 - 01.2014

Sr. Coordinator, Human Resources

VALEANT PHARMACEUTICALS (FORMERLY BIOVAIL CORPORATION)
01.2010 - 01.2011

Coordinator, Human Resources & Payroll

NEALANDERS INTERNATIONAL LTD
01.2008 - 01.2010

Associate of Arts -

Sheridan College of Applied Arts
Tracy Harrison