Tracy Gutknecht
Winnipeg,MB
Summary
Dynamic customer service professional with a proven track record at Natural Bakery, excelling in cash handling and fostering customer loyalty. Demonstrated reliability and composure in high-pressure situations, ensuring customer satisfaction and efficient transaction processing. Adept at multitasking and maintaining attention to detail, contributing to a positive shopping experience.
Overview
25
25
years of professional experience
Work History
Customer Service Cashier
Natural Bakery
09.2008 - 08.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Production Worker
Impressive Impressions
05.2003 - 07.2008
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Production Worker
Blasted Art
01.2001 - 03.2003
- Used equipment properly to avoid workplace hazards or injuries.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Improved product quality with meticulous quality control checks.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
High School Diploma -
Sisler High School
Winnipeg, MB06-1981
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Product knowledge
- Payment collection
- Merchandise restocking
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
Timeline
Customer Service Cashier
Natural Bakery
09.2008 - 08.2025
Production Worker
Impressive Impressions
05.2003 - 07.2008
Production Worker
Blasted Art
01.2001 - 03.2003
High School Diploma -
Sisler High School
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