Tracy Gardiner
Sault Ste. Marie,ON
Summary
Adaptable professional with diverse experience in office administration. Known for excellent organizational skills and effective communication. Committed to delivering high-quality service and fostering a supportive environment for members and staff.
Overview
20
20
years of professional experience
Work History
Regional Office Secretary
OPSEU/SEFPO
01.2016 - Current
- Managed daily office operations, ensuring efficient workflow and adherence to timelines for grievances and Collective Agreements.
- Coordinated meetings and events, facilitating communication among staff and members and enhancing collaboration.
- Developed and implemented office procedures, streamlining administrative processes for greater efficiency.
- Liaised with external vendors to negotiate contracts and ensure timely delivery of services and supplies.
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Scheduled appointments and conducted follow-up calls to members.
- Maintained report documents, grievances and invoices.
- Entered data into system and updated member contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication.
Fitness Instructor/Personal Trainer
The Refinery
06.2023 - Current
- Designed and implemented customized fitness programs for diverse clientele.
- Led group fitness classes, ensuring engaging and safe environments.
- Conducted initial assessments to identify client goals and fitness levels.
- Provided ongoing support and motivation, fostering client accountability.
Clerical Support Staff
Algoma Family Services
10.2005 - 12.2015
- Provided responsive support to clients, ensuring timely access to resources and services.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Collaborated with multidisciplinary teams to address client needs and improve service outcomes.
- Maintained accurate documentation of client interactions, ensuring compliance with organizational policies.
Education
Office Administration
Sault College of Applied Arts And Technology
Sault Ste. Marie08-2014
Fitness & Nutrition Expert
Fit Chicks Academy
06-2023
Skills
- File management
- Spreadsheet development
- Proofreading
- Billing and invoicing
- Meeting coordination
- Database entry
- Verbal and written communication
- Business correspondence
- Organization
- Office administration
Timeline
Fitness Instructor/Personal Trainer
The Refinery
06.2023 - Current
Regional Office Secretary
OPSEU/SEFPO
01.2016 - Current
Clerical Support Staff
Algoma Family Services
10.2005 - 12.2015
Office Administration
Sault College of Applied Arts And Technology
Fitness & Nutrition Expert
Fit Chicks Academy