Olivia Flett

• Managed a staff of 50
• Stock/inventory management
• Curated cocktail menu for ownership group locations
• Led group demonstrations and training events
• Managed high-volume workloads during peak hours while maintaining a positive attitude and professional demeanor.

• Managed budget, purchasing and cultivated strong relationships with vendors and clients to ensure long term success and loyalty.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning and implemented strategies to increase sales and profitability by 30 000$ in my first year.
• Recruitment, hiring and training and scheduling of team members, taking into account customer traffic and employee strengths.
• Formulated policies and procedures to streamline operations.
• Created and orchestrated a charity golf tournament with over 50 participants and multiple partnerships.

• Boosted sales through upselling menu items and promoting daily specials.
• Balanced end-of-shift cash drawers accurately while reconciling any discrepancies in a timely manner.
• Collaborated with kitchen staff to ensure timely delivery of food orders for optimal guest experience.

Full time nanny for a 14 month old boy.