Tracy Forche

Crew Member

McDonald

Ottawa, ON

12.2023 - Current

Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Processed takeout orders quickly to ensure timely delivery of meals.
Checked expiration dates on all products before serving them to customers.
Restocked kitchen supplies including food products and utensils.
Educated customers on menu items, product ingredients and nutritional values.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Performed cashier duties such as taking orders, collecting payments and providing change.
Resolved customer complaints in a professional manner.
Provided excellent customer service to maintain a positive atmosphere for guests.
Maintained an organized work area to ensure efficient operations.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Served food quickly for positive guest experiences.
Interacted pleasantly with guests to deliver quality customer service.