Tracy FontenetteAllen
Los Angeles,CA
Summary
Dynamic professional with extensive experience in property management at Friendz Inc. Housing, excelling in tenant issue resolution and effective communication. Proven track record in reducing vacancy rates through innovative marketing strategies and maintaining compliance with fair housing regulations. Adept at managing multiple accounts and fostering strong client relationships in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager/ Affordable Housing
Friendz Inc. Housing
07.2020 - 06.2025
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Housing Program LIHTC/Section 8/Bond / HUD./Residential Housing
- Showing, screening applications verified credit and working with maintenance orders and strong relationship with vendor's payment process through Avid
- Posted policies and rules in common areas for tenant review.
- Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
- Working Yardi, Resman, Onsite and even Boston Post, Word, Excel, Outlook various CRM Programs and Systems
- Working strongly with Local States and Federal Housing Regulation maintaining highest occupancy level.
Account Executive Mortgage Loans
Green Box Loan
02.2017 - 03.2020
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- First person of contact Mortgage Brokers working with lending their customer with mortgage loans A paper and Hard Money lending working very close with or Underwriting team until to complete of the mortgage closing date.
- Continue generating new business.
- Led negotiations, securing deals that aligned with both client expectations and company goals.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
- Negotiated prices, terms of sales and service agreements.
- Top Sales Person
Education
High School Diploma -
Fairfax High School
7850 Melrose AveAssociate of Science - Business Administration And Management
Los Angeles Trade Technical College
400 Washington BlvdSkills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Fair housing regulations
- Tenant issue resolution
- Leasing and sales
- Unit inspection
- Property management
- Staff management
Timeline
Assistant Property Manager/ Affordable Housing
Friendz Inc. Housing
07.2020 - 06.2025
Account Executive Mortgage Loans
Green Box Loan
02.2017 - 03.2020
High School Diploma -
Fairfax High School
Associate of Science - Business Administration And Management
Los Angeles Trade Technical College
Similar Profiles
Owen LockwoodOwen Lockwood
Creative at Hug Your FriendzCreative at Hug Your Friendz
David PrietoDavid Prieto
Bartender Shift Manager at Friendz Sports BarBartender Shift Manager at Friendz Sports Bar
DANIEL D. PINCOCKDANIEL D. PINCOCK
Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts
Liam FrankLiam Frank
Cart Attendant at Kemper Sports Management- Iron Horse Golf ClubCart Attendant at Kemper Sports Management- Iron Horse Golf Club