Tracy Fleming
Burlington
Summary
Dynamic and detail-oriented professional with proven expertise in inventory management and customer service at Halton Honda. Recognized for optimizing delivery routes, enhancing shipping efficiency, and consistently exceeding deadlines. Strong problem-solving skills and effective communication foster lasting client relationships, ensuring timely and accurate deliveries while maintaining high satisfaction levels.
Overview
8
8
years of professional experience
Work History
Parts Delivery Driver
Halton Honda
08.2022 - 01.2025
- Updated log entries with accurate pickup and delivery details.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Consistently met and surpassed deadlines showcasing exceptional time management.
Shipping and Receiving Clerk
Halton Honda
08.2022 - 01.2025
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Enhanced accuracy of shipments with detailed checks on packages and labels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Handled day-to-day shipping and receiving overseeing more than 400 parta per day.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Courier
Anmar Courier
01.2017 - 02.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Medical Administration
Trillium College
Burlington, ON06.2016
General Studies
Sheridan College Institute of Technology And Advanced Learning
Oakville, None1995
High School Diploma -
St. Ignatius of Loyola
Oakville, ON1994
Skills
- Route planning
- Inventory management
- Package verification
- Delivery scheduling
- Customer service
- Time management
- Record keeping
- Attention to detail
- Problem solving
- Effective communication
- Vehicle maintenance
- Safe driving
- Punctuality
Timeline
Parts Delivery Driver
Halton Honda
08.2022 - 01.2025
Shipping and Receiving Clerk
Halton Honda
08.2022 - 01.2025
Courier
Anmar Courier
01.2017 - 02.2022
Medical Administration
Trillium College
General Studies
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
St. Ignatius of Loyola
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