Tracy Favilla
Grass Valley
Summary
Results-driven Assistant Store Manager with expertise in inventory management, cash handling, and customer relationship management. Proven ability to streamline daily operations and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Rocket/Apro LLC/76 gas
Grass Valley
05.2018 - 04.2026
- Managed daily store operations and oversaw inventory control to ensure seamless functionality.
- Handled customer inquiries and resolved complaints effectively.
- Monitored cash handling procedures, reconciling discrepancies to uphold accuracy and security.
- Conducted regular audits of stock levels and replenished items.
- Maintained cleanliness and organization of the store environment for customers.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Conducted inventory assessments to maintain optimal stock levels and support replenishment.
Store Clerk
Golden Empire Market
Grass Valley
03.2017 - 03.2018
- Delivered excellent customer service by greeting customers, addressing inquiries, and assisting with product location.
- Assisted customers in locating products and answering inquiries.
- Operated cash register, ensuring accurate transactions and efficient cash handling.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Stocked shelves with merchandise, ensuring proper labeling and pricing.
- Processed incoming shipments and maintained optimal inventory levels to support sales.
- Implemented store cleanliness standards to create a welcoming environment.
Education
College Diploma - Medical Insurance Billing And Coding
Everest College
San Jose, CA06-2009
Skills
- Inventory management
- Operational oversight
- Staff scheduling
- Visual merchandising
- Cash handling
- Customer relationship management
Timeline
Assistant Store Manager
Rocket/Apro LLC/76 gas
05.2018 - 04.2026
Store Clerk
Golden Empire Market
03.2017 - 03.2018
College Diploma - Medical Insurance Billing And Coding
Everest College