Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Manon-Bouthillier Award
Timeline
Generic

Tracy Denton

Spruce Grove,Canada

Overview

18
18
years of professional experience

Work History

Educational Assistant

Parkland School Division
03.2017 - Current
  • Work with students both individual & in a group
  • Help students with spelling, reading & writing skills
  • Help with pronunciation in English & French
  • Assist with outside supervision
  • Assist & support the teacher in their classroom

Customer Pickup Coordinator (CPC)

FedEx Ground
07.2015 - 08.2016
  • Updates existing FedEx Ground scheduled pickups
  • Data entry
  • Responds to daily inquiries and assist customer service reps and contractors
  • Monitors customer service requests related to on-road package status
  • Follow up with new client issues within defined timeframes

Planner/Administrator

Atlas Copco Canada Inc
09.2012 - 07.2015
  • Plan and scheduling jobs for technicians (via Lotus notes and BPCS)
  • Updated technicians timesheets
  • Creating POs
  • Follow up with customer’s machine for servicing (book appointments)
  • Warranty claims
  • Process credit/debit card payments

Office Clerk

Kingsway Transport
07.2010 - 08.2011
  • Data entry
  • Matching invoices and waybills
  • Investigating discrepancies & adjusting errors
  • Billing
  • Book appointment

Receptionist

MCF Equipment
05.2008 - 06.2010
  • Greet clients and visitors
  • Filling
  • Answering the phones
  • Transferring incoming calls
  • Receive and post mail
  • Provide Purchase orders to clients
  • Weekly bank deposits
  • Process credit and debit card payments

E-Commerce

Lasenza Inc
11.2006 - 04.2008
  • Picking and preparing customers online orders
  • Updating Purchase orders
  • Receiving and putting away the products in the inventory
  • Making sure the quality of merchandises is conformed to the specs of Lasenza
  • Post customers returns
  • Responsible for shipping merchandises from Lasenza system (Navision and Radio beacon)

Education

No Degree - Criminology

John Abbott College
Sainte-Anne-de-Bellevue, None

High School Diploma -

Place Cartier Adult Education
Beaconsfield, QC
06.2005

Skills

  • Effective Multi-Tasking
  • Collaborative Team Member
  • Organized
  • Adapts Quickly
  • Punctual
  • Customer service
  • Office administration

Accomplishments

I received an award as a volunteer parent of the year at my kids school and showed commitment, convictions to the school and students, and significant contribution to the development of French as a first language in education in Alberta.

Languages

English
French

Hobbies and Interests

  • Travelling
  • Cycling
  • Skating
  • Teaching

Manon-Bouthillier Award

I received this award by helping in the library twice a week to organize and put away books, making it easier for our students to find them. Last year I also gave a presentation to the fourth graders about racism and the importance of being respectful to everyone we encounter. 

I enjoyed interacting with the students. For example, I supervised groups of students playing

basketball on a field that the school staff cannot always cover and ensured that all

participants who wish to play are included and feel welcomed.

Timeline

Educational Assistant

Parkland School Division
03.2017 - Current

Customer Pickup Coordinator (CPC)

FedEx Ground
07.2015 - 08.2016

Planner/Administrator

Atlas Copco Canada Inc
09.2012 - 07.2015

Office Clerk

Kingsway Transport
07.2010 - 08.2011

Receptionist

MCF Equipment
05.2008 - 06.2010

E-Commerce

Lasenza Inc
11.2006 - 04.2008

No Degree - Criminology

John Abbott College

High School Diploma -

Place Cartier Adult Education
Tracy Denton